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Business success isn’t only reserved for large corporations with seemingly unlimited budgets to design customer experience. There are countless stories of small businesses that have grown to incredible heights simply by treating customers in a way that made them want to share their experience with family, friends, colleagues and on social media and encourage them […]
According to leadership guru Warren Bennis, “leadership is the capacity to translate vision into reality.” Rugby and Leadership captains have that innate ability to do just this, Rugby and leadership go hand-in-hand . Here in South Africa we have witnessed numerous leaders connected to the sport of rugby who have displayed such qualities. I have […]
Thinking of Self Care When Burned Out as i was Heading to Dallas from Kansas City recently, I heard the familiar tone of the voice over the intercom start up: “Ladies and Gentlemen, we’ve got a full flight to Dallas today…” Travel is BACK and flights are almost always full again, so I couldn’t be […]
To succeed, you have to Training Others to establish boundaries. But boundaries are only as good as your ability to communicate them. If people don’t know your boundaries, they become ineffective and are more likely to be discarded. Training other people on your boundaries requires learning how to say no. That doesn’t […]
Few months ago, I was supposed to go somewhere with someone and realized What Drives You. We’d agreed to meet at a particular spot but I was trying to renegotiate our meeting place so I can avoid having to take multiple local taxies. And so this person exclaim in total shock…and said, “Nicky, you mean […]
A couple of weeks ago I was in Orlando for a talk and I knew the THE 3 C’S OF ELITE TALENT DEVELOPMENT. The night before I was sitting at the hotel restaurant grabbing some dinner. Out of the corner of my eye I saw that there was a basketball game on the tv at […]
While microwave ovens were created for convenience here is Why You Should Toss Your Microwave, the dangers and negative effects you are about to read just may make you want to stop using it altogether. As more research has been done, studies have shown that not only the microwave itself can cause danger to […]
One morning when I was on my way to school, my life changed for the better with The Power of a Vision. I was 14 years old and an eighth grader at the time, and my school was on the other side of Matlala River in Limpopo. It was quite a long walk through the […]
THE ACCELERATION OF RISK as a few months ago, the National Safety Council had me as the closing keynote speaker for their massive annual conference – and I spoke to a few thousand safety professionals on issues surrounding new, emerging, acceleration of risk. Including a story of what happened when Rosie the Robot from […]
Things to QUIT if you Ever hear that saying that says before you can grab hold of what you really want you’ve got to let go of what’s you’re currently holding on to so tightly and QUIT Starting Today? That’s what I want to talk about in this article. Those things that no longer serve […]
Let’s imagine for a moment that you are a gardener. Do any of the actions below seem like a good idea and Why Being Too Helpful Is A Bad Habit For Leaders? Planting a seed and then digging it back up from time to time to check its progress Forcing open a flower bud […]
We are only as unified as our loneliest team or Disconnected Worker community members. No one is immune to feeling lonely at work—not even the outgoing top sales associate, the customer success representative that brings her dog into the office, or the charming vice president who always declines every happy hour invitation due to “overcommitments.” Entry-level […]
Not all exercises are created equal. My grandfather, or gramps as we affectionately called him was a disciplined exercise man. It wasn’t so much the amount of exercise he did but rather the 100% commitment with which he did it. He never missed a day unless he was ill and flat on his back. Every […]
What are the warning signs of an empty resilience tank? HOW TO KNOW WHEN IT’S TIME TO PAUSE In my experience, there are four primary indicators that tend to show up each time my resilience tank is running low. They don’t always show up in the same order but, without fail, they will show […]
#NoMatterWhat is a system to get results regardless of outside circumstances. A set of 5 practices to create transformational growth for people, organizations and companies. The world is more uncertain and more unpredictable than ever. We have a pandemic, civil unrest, tech disruption, misinformation and still brutal competition and more customer, community and family demands […]
Chris Bertish- Captains Log 7th July is Shifting gears mentally! Finally getting to this point where you are comfortable with yourself, your position, and the craft– that’s a huge milestone. No leaks, all my main key systems are still functioning properly- Chart-plotter/ AIS/ water maker/ GPS/ Autopilot & Satellite coms….even though I have implemented a […]
When I started in sales and Social Selling, I had to visit 8 clients physically, every single day. No jokes! In our wildest dreams we could not have imagined a tool like email, never mind social media and Building Relationships Online. Social media has created so many incredible opportunities for us, and it is about […]
We all end up needing to have an Uncomfortable Conversations. We may have to share with someone our unmet expectations, disappointment, or actual annoyance. This could be with a direct report, our boss, a peer, a spouse, or maybe even a child. No one likes these situations, but we must deal with them appropriately in […]
The most common question I am asked when I identify myself as a mountaineer is “Why take on a challenge?” From my education as a life coach, I’ve learnt that the neurology (the brain) doesn’t like the question “Why” very much – in fact the neurological reaction is to defend, justify or shut down. This […]
With all the recent fervor over the confrontation between Will Smith and Chris Rock at the Oscars® over a comment made about Jada Pinkett Smith, there’s one character I have yet to see explored in the aftermath to change your perspective: G.I. Jane. Several years ago, when I was building my business as a […]
When you think of Kauai, you think of delicious island-style food and freshly-pressed juice combinations – all the taste without anything that sticks to your hips or taxes your health and Your best life!. Well, now you can take some of it home! Put together these delectable dishes in your own kitchen with Your Best […]
3 Ways to Tap into Emotion During a Pitch and The power of emotion is something that has a universal appeal and can breathe life into simple cold facts. Have you ever pitched something you knew was great, only to have it shot down? Of course you have. We all have. And though the rejection […]
Value is the differentiator as Great businesses are not merely built on service but exceptional service and great customer experience; and an important element of their success is the VALUE IS THE DIFFERENTIATOR they deliver to their customers. Great businesses understand that for them to thrive and survive, they need to be constantly focusing on […]
It has been said that “one should never let A Good Crisis go to waste”. I am an eternal optimist and I believe that in the midst of any crisis is opportunity. My diary has gone from an anxiety-inducing jam-packed schedule for the next month to having most meetings and events cancelled. Many people are […]
Is Complacency Putting You Risk? Lessons From a Fighter Pilot Flying taught me a valuable lesson about life: complacency can cause serious problems for ourselves and those around us. In this newsletter, share a personal story about the dangers of complacency including the following topics: Complacency Consequences What leads to complacency? Signs Complacency is Creeping […]
I think we often need a reminder of our home and our Earth Day. We have a 24-hour day based on the rotation of our planet relative to the sun. But it is much more personal than that. The day is also based on our daily perspectives and ways of viewing the day. The world […]
I’ve been studying growth lately — human Growth Through Discomfort — and the most common models out there seem to be a bit misleading. Or, at the very least, incomplete. You’ve probably seen something that looks like this: It plays up the purely positive aspects of growth without at least an acknowledgment of the discomfort […]
Problems, obstacles or roadblocks of some kind inevitably pop up on the way to our goals. I was recently reminded of a story about a dog and rabbit that exemplifies that oftentimes, problems may not be exactly what they seem to be on the surface. It takes courage to look deeper, even though it might […]
Before the pandemic, we saw a clear Qubit mindset trend in evolving away from binary thinking and extending our thinking to the endless possibilities between 1 and 0. Gender identity no longer has to correspond with the one ‘given’ at birth. Business profit could go hand in hand with improved human and societal justice. Embracing […]
While The Future of Optimization has permeated our culture at large, it is Gen Z that has grown up in era when technology has enabled them to optimize everything from their sleep and their workouts to their study habits and even their intellect. Last year, I interviewed executives who work in the vitamin division of […]
I have found that running gives me time to think, running give me time to introspect and running helps me heal so WHY ARE WE RUNNING?. I have embarked on all these journeys over the past 12 years for probably two main reasons. I suppose the first is the selfish side. It’s something I love […]
GUIDE TO A TURBULENT WORLD from Economist and best-selling author Dr Dambisa Moyo (St Antony’s, 1997) discusses the world we’re in and how to negotiate it. Economist Dr Moyo (St Antony’s, 1997) was drawn to St Antony’s for its international, graduate student body and expertise in ‘macroeconomics and geo-politics’ as she puts it. She completed […]
In this age of constant digital innovations and disruption with the future of events, the value of digital elements across the board has become evident. With continuous learning and development, digital activities have become ingrained in the fabric of humanity. However, it is vital, especially, in the age of information that brands and organisations lead […]
Success always starts with failure or rather, often starts with failure. Sometimes when you do something, it becomes a success but happens very rarely. When you want to do something or start something new, try it out in a small scale so that the failure is survivable. You should make sure that adequate data are […]
At 26 years old, Tramayne Monaghan was the youngest divisional CFO for Tencent and a Top-35-under-35. He has spoken at global conferences and is a mentor to three digital businesses: Broadley Speaking, African Secret and TurnUp Music. He has launched and run various consumer mobile products such as WeChat, WeChat Wallet, VOOV, JOOX and PUBG […]
Successful women in leadership roles manage their Personal Branding Benefits on a daily basis; and they started focusing on creating theirs early-on in their careers. Why do they focus on Personal Branding? And why has it become such a hot topic in the workforce today? Smart women in business understand the basic concept that every […]
How to bounce back after retrenchment or a job loss. Got retrenched? Here’s how to recover and step up One of the most devastating feelings is the realization of the loss of your income. It puts you in an immediate spiral of fear, anxiety, and uncertainty. Retrenchment affects you emotionally and the whole process can […]
As I pulled into the gas station in a remote part of southeastern Utah, I was thankful to finally find cell reception to prepare for Watching Yourself. Tethering my phone’s hotspot to my laptop, I hurriedly logged onto the webinar where I was my pre-recorded presentation for a client in Texas, engaging in realtime on […]
Here are six ways to create psychological safety to re-engage and reassure today’s anxious, disengaged and lonely workforce. Teams can be lonely places. People can feel vulnerable and exposed if they believe their teammates don’t support their ideas or appreciate their work. These interpersonal struggles intensify for remote workers who lack the support of a nodding […]
This The Incredible Desert Elephants expedition was the first in a series of five Beyond Expeditions with Jacques Marais and Peter van Kets. The idea was to mountain bike the edge of the incredible Namib Desert from Serra Cafema on the Angolan border to Swakopmund along the coast of Namibia. In this episode, we take […]
On a recent flight, at almost every stop along the way, the airline I had chosen reminded me that I was flying with “the best” So can you over-compliment your CX. Airport signage told me…the CEO appearing on the pre-flight safety video told me…the flight attendant announcements told me…well, you get the picture. The problem […]
We all know remote working and the loneliness in your team has had a large impact on our mental health with loneliness being cited as the most common emotion being experienced by entrepreneurs, leaders and employees. This can cause us to withdraw and be less committed, creative, collaborative and attentive, and both the quality and […]
A former 9-figure corporate CEO gives you 10 powerful questions to help you seal the deal in your next interview. Just like dressing professionally, showing up on time, and wielding a firm handshake, asking the right questions can make or break the outcome of a long-awaited interview for a super-coveted position. Asking no questions at […]
If you want to build a house, open the toolbox and All the tools you need, Use a hammer, saw, or other tool to complete the task. Which tools are in your conversation toolbox? Building a house means putting a roof on your head. The purpose of the conversation is to transfer knowledge from one […]
How Joey Evans Went From Paraplegic To Dakar and In October 2007, a devastating off-road bike accident left Joey Evans paralysed from the chest down. Ten years later, he achieved his dream of finishing the 2017 Dakar Rally on a motorbike. This is the story of the power of grit, determination, and following crazy, audacious […]
Odds are good that you’re doing 10 SMALL THINGS YOU SHOULDN’T SWEAT AT WORK things to proactively manage how you present yourself at work: writing concise emails, speaking up in meetings, and trying not to make your sentences sound like questions. But when you’re in the first phases of your career, sometimes understanding office etiquette […]
I may sound arrogant but since everything turned upside down in early 2020 I’ve learnt so much more about who and what I am and WHY I’M BETTER THAN YOU, so I’ve decided to be more honest with myself, as well as with those around me. Everything has changed, there’s no doubt about that, and […]
If you’ve been having trouble concentrating recently, you’re not alone and here are some tips on how to Conquer Burnout at Work. A recent survey conducted by FlexJobs and Mental Health America found that 75% of people have had work-related burnout, with 40% feeling burned out during the pandemic. And according to a July MetLife […]
LED performance and light technology continues to be a popular choice for corporate and private events and here are LED and Glow Performers That Will Mesmerize USA Audiences. The impressive drone light show at the 2020 Tokyo Olympic Ceremony indicates that new entertainment technology has arrived. We have researched 5 LED performer for hire in […]
We all want to come up with the BIG Little Breakthroughs and the winning idea, solve the challenging problem, or invent something major that will become a staple for generations to come. Under pressure, it’s easy to freeze up and procrastinate. We get the false assumption that the only ideas that are important are the BIG […]
The world much better. The world is awful. The world can be much better. All three statements are true. — Read on ourworldindata.org/much-better-awful-can-be-better “It is wrong to think that these three statements contradict each other. We need to see that they are all true to see that a better world is possible. by Max Roser […]
We are all spending a lot of time inside our homes. How much do you REALLY need? For those whose homes are a disorganized clutter zone, this could be stressful and result in more anxiety than isolating already brings to the table. If you are constantly tripping over stuff on the floor, and having to […]
You don’t just suddenly wake up one day, and digitally transform To Make AI Work. You don’t suddenly wake up with the know-how, where you solve your problems with artificial intelligence. It’s a journey that you have to progress through! Video Transcript Brett St Clair Welcome to teraflow.ai. And I’m really excited about the question, […]
Ten years ago, I was retrenched from a marketing and sales position. My story is the same as many other people. Sometimes losing a job can point towards a better life and opportunities you never thought possible and now Ten Years as an Entrepreneur. After my retrenchment, I didn’t have an epiphany about starting a […]
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