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I first met Julie Faupel during a week-long personal growth retreat and learnt how to get Closer to Your Customer. The retreat required a total digital detox and abstinence of any conversation related to career, work or business. Julie and I became fast friends and for me personally, the retreat experience was transformational. Fortunately, the […]

11 WAYS TO LIVE with a New year. New goals. New opportunities. #NOMATTERWHAT IN 2022 Welcome to 2022. 11 WAYS TO LIVE #NOMATTERWHAT IN 2022 What separates the high-achievers that actually reach what they strive for from those that don’t? Even in the face of assuredly new challenges, limits and obstacles… I’ll tell you – […]

Doing good for customers is something that is inherently right. I admire purpose-driven companies.  They have a strong commitment to a noble cause that helps them avoid the pitfalls of short-termism and significantly do good for society in some way. Whatever a company’s purpose, I believe that those with integrity ensure that the golden thread […]

Things that were no-brainers in meetings two years ago are now fraught with public health and Meetings Etiquette concerns. How do you ask whether someone is OK shaking hands? How do you indicate that you yourself aren’t comfortable—or that you are? How do you indicate someone is too physically close for comfort? Before walking into […]

How to: Stay approachable, are you as a manager? Here are 5 tips Many people think they are approachable, but only a few really are. We are aware of our positive thoughts and hope that they are visible to everyone. We believe we are approachable when, in truth, many of us come off as remote […]

Lizette Volkwyn is also one of only two certified PEI human lie detector in South Africa! Meet Lizette Volkwyn, an energetic, dynamic and focused South African who believes that all you have to do today is to be 1% better than yesterday. Lizette encourages individuals to strive for self-acceptance and to appreciate their self-worth. She […]

Build your leadership confidence with these 7 Ways to Be a More Confident Leader instantly-actionable tips from leadership keynote speaker and relatability expert Rachel DeAlto. In leadership, healthy confidence is key. Your team is looking to you for guidance, security, and support. But what if self-doubt is crowding out that inner boldness?   First of […]

Howard Saunders, a leading retail keynote speaker was wrong. FORGET COVID. THIS IS THE KILLER VIRUS. I thought that the crescendo of hysteria that’s been festering like a planet sized boil in the wake of Trump and Brexit would dissipate once a serious crisis came along. It’s like we’d been massaging a giant zit with […]

Power posing for success is a simple strategy that you can use to reduce anxiety, improve your ability to deal with stress, and boost your confidence. Besides, it takes less than two minutes and produces immediate results. Adopting a Wonder Woman’s pose might change your results or even your short and long-term success. Power Posing […]

As Gerd often says that we keep asking the wrong question i.e. ‘what will 2022 bring?’ Instead, we should ask ‘what kind of future do we want?‘ This is a key point Gerd also reiterates in his year-end interviews; below. The Hong Kong Economic Journal, asked Gerd to talk about the future and what’s happening in a […]

Boost Your Optimism and have Positive affirmations for anxiety are often used to reinforce positive thinking among people, especially during times of stress. These positive statements help us manage our anxiety levels to live a daily life without having to worry about anxiety and depression ruining our usual daily routine. It can really be tough to […]

A framework from my book Humancentric for how to create Relationship and Intelligence in businesses in the fourth industrial revolution. How do we focus more on people than technology? When we do our research behind all of the aspects of business, we need to focus on the context we are in, the relationships around that […]

Zigazoo is the new “TikTok” for kids. In a nutshell, it’s an education/entertainment app, which engages students in meaningful learning and problem-solving activities whilst entertaining them. It doesn’t seem so harmful, does it? But, is it safe for kids? The terms of service (but not the app description) clearly state that Zigazoo is meant to […]

I mean, isn’t that the nature of goals to begin with? What’s missing between you and your goals might be walking the walk of your goals — not just talking the talk. Or rather, running the run of your goals. I’ll tell you what I mean. Goals are easy to think of but harder to achieve, aren’t […]

Today I tried to count how many minutes of the last two decades I spent holding my breath being Comfortably Uncomfortable. Decade one of freediving competitively where I would train several five minute breath-holds a week with a maximum of just over six minutes every other days. Hundreds of dives down to 20 then 30 […]

Drink more water! About 60-70% of the body is made of water, so drinking enough of it helps maintain the body’s fluid balance. This assists in transporting the relevant nutrients throughout the body, helps to regulate body temperature, and is a vital ingredient in good digestion. Besides flushing out toxins and maintaining regular bowel habits, […]

“I’m getting angry at myself just practicing these things and why Your Team Isn’t Listening !” The comment by a business owner in my leadership training session caught me off guard. When I asked him to explain, he responded with, “I know the value of listening, but I won’t take the time to do it […]

This The Incredible Desert Elephants expedition was the first in a series of five Beyond Expeditions with Jacques Marais and Peter van Kets. The idea was to mountain bike the edge of the incredible Namib Desert from Serra Cafema on the Angolan border to Swakopmund along the coast of Namibia. In this episode, we take […]

The Character Ethic vs. The Personality Ethic – Why Character Trumps Personality As Stephen Covey writes in The 7 Habits of Highly Effective People, most of the success literature published in the United States for the first century and a half after 1776 focused on The Character Ethic as being the underlying foundation of how a person can live an influential, […]

A study of 70 top European Organisations shows that that the 10th reason they Choose One Pitch Over Another is the paper proposal. That’s not to say the paper proposal is not important but most people are neglecting the #1 reason. I share it at the biggest sales conference in Europe. “I’m not sure our […]

Business success isn’t only reserved for large corporations with seemingly unlimited budgets to design customer experience. There are countless stories of small businesses that have grown to incredible heights simply by treating customers in a way that made them want to share their experience with family, friends, colleagues and on social media and encourage them […]

Siphiwe Moyo’s new book, called “Your Next Move” hits the shelves this week. Career Strategies to Survive and Thrive During Covid-19 and Beyond. As we all think about our responses to COVID-19, we have to try both offence and defence career strategies to survive. In other words, you need to try and hold on to […]

Can you imagine Say No To Revenue? It doesn’t sound right, does it? Ironically enough, that’s exactly what might be necessary to set you and your business up to achieve success. Anyone that knows chicken, has at least heard of Chick-fil-A and their famous chicken sandwiches served across locations in 48 states in the US. […]

Are we on the brink of the Un-Recession? The latest jobs report–published August 5–showed that the United States added over half a million new jobs in the month of July.   Unemployment is at or a near a 50-year low. Both points add credence to a growing number of economists who are pushing back against […]

Without exaggerating, there are literally hundreds of ways of becoming more self- aware, and hence be more Adaptable to embrace and think through opportunities and / or adversity. As a Preferred Partner in South Africa for the Six Seconds EQ Worldwide Network (in 174 countries), we talk about ‘emotions driving people, and people driving performance’. […]

August 19th, 1996 – A date that marked a new beginning for our family, The Value of Mail is no more! That was the day we landed for the first time in which would be our new home – Canada. I was 19 years old. In 1996, there was no social media. The Internet was […]

How to Craft Powerful Stories that Can Drive Culture Change There is an old adage that says:   If you want to learn about a culture, listen to the stories. If you want to change a culture, change the stories.    I had a first-hand experience with this very early on in my career. The MD […]

On Culture and Leadership, WHAT COULD POSSIBLY BE SAFER THAN A RIGID RULE…? Can debate produce greater safety than rules? Isn’t the iron-clad rule a surer safeguard against disaster? We tend to think of organisations like NASA as having more or less the same basic character despite the passage of years. But it’s not necessarily […]

Be a Force for Good in the wake of some of the recent events in the world and in light of so much of what we’ve all been through the past few years, I’ve been finding it challenging to focus on the good stuff and Be a Force for Good, even though this is at […]

What do you do if you hate your job? You have three options: you can stay and suffer, you can look for a new job, or you can change the way you view your work. The best choice is to focus on yourself and what makes you happy. This way, even if you’re still at […]

An observation on kitchen size and what is the best. The house we live in is on the market and people are coming to view it. The kitchen is quite small and some potential buyers have commented on the size, with a sigh. When I thought about this I remembered how in our previous home, […]

I was fantasising about a new Outlook feature today. No really, I  am that sad! Here was my fantasy, Stop inviting everyone whenever you create a new meeting event, there is a little box showing the estimated meeting cost. This cost should double as you double the length of the meeting and also double when […]

What does it mean to be an inspiring leader? An inspirational leader is someone that people follow, if you’re a leader and nobody’s following you, you’re not really a leader or you lack leadership skills. Think of the world’s most inspiring leaders, who are inspiring leaders throughout history?   What does it mean to be an inspiring leader? An inspiring leader is someone […]

Four Reasons Why Employees Manage their Personal Brands daily? It’s simple, really. They get the concept that every time someone has contact with you at work, outside of work, or on social media, one of two things happen: your Personal Brand is either strengthened or weakened by what you say or don’t say, and by […]

On a recent flight, at almost every stop along the way, the airline I had chosen reminded me that I was flying with “the best” So can you over-compliment your CX. Airport signage told me…the CEO appearing on the pre-flight safety video told me…the flight attendant announcements told me…well, you get the picture. The problem […]

How to bounce back after retrenchment or a job loss. Got retrenched? Here’s how to recover and step up One of the most devastating feelings is the realization of the loss of your income. It puts you in an immediate spiral of fear, anxiety, and uncertainty. Retrenchment affects you emotionally and the whole process can […]

Hunting Discomfort Landed TED is critical to preparing a successful TED talk, even more so after you’re accepted. And with how exclusive TED talks are to give, you want to do everything in your power to give a meaningful talk, right? We’ve all heard countless stories about how a TED talk has transformed a company, […]

If you’ve been having trouble concentrating recently, you’re not alone and here are some tips on how to Conquer Burnout at Work.   A recent survey conducted by FlexJobs and Mental Health America found that 75% of people have had work-related burnout, with 40% feeling burned out during the pandemic. And according to a July MetLife […]

Did you hear the fascinating story of The Profitability of Integrity about the French mountaineer who found a box of precious gems and decided to do something most wouldn’t do? Read on! ~ Can you make money from your Integrity? I stand firm in the belief that people do business with those they TRUST, can […]

You CAN Make Meetings Productive with most meetings occurring online, I’m hearing about the frustrations of time wasted during meetings from leaders and teams’ members alike. Meetings are running overtime. The structure is lost. People can’t make it to their meetings on time – even virtually! Some people talk too much while others never utter […]

Acceptance – Cave In or Lean In?: “When you argue with reality you lose – but only 100% of the time.” Byron Katie I love Katie’s words because they speak to the simple truth – we can’t change reality. Yet there are times in our lives when we don’t like or want the reality we […]

There’s one thing between you and the results you want – Discover what discomfort is stopping you to be it a higher functioning team, more leadership, more money or just more joy and happiness – you know what it is? That’s right, discomfort. If you’ve read anything about the upcoming book (or listened to me, […]

How many times have you written off an entire company based on your interactions with ONE employee? Don’t make the choice Xfinity made…   A few weeks ago I got a call out of the blue that left me so shocked I have to share the story.   Let’s get into it… We’ve all been […]

Is email is killing your company your primary method for communicating with your colleagues? Then you have picked up a dangerous habit that is killing your company. Here’s why. 1. Email exacerbates knowledge hoarding What is your companies most important asset? Knowledge! It might not be booked to the balance sheet but your value is […]

You don’t just suddenly wake up one day, and digitally transform To Make AI Work. You don’t suddenly wake up with the know-how, where you solve your problems with artificial intelligence. It’s a journey that you have to progress through! Video Transcript Brett St Clair Welcome to teraflow.ai. And I’m really excited about the question, […]

I was concerned about working virtually and leading through adversity so In March 2020, when the world shut down and my live event calendar was wiped clean   As my speaking business went online, I wondered if it would survive the transformation. Would I still have an impact? Would I still matter? I’m sure you […]

The Olympics are finally here after a year-long COVID delay and how Gratitude Wires Your Brain. The Olympic Games are incredibly inspiring. These men and women give a clinic on Peak Performance for twelve action-packed days. There will be thrilling victories, world-record-breaking performances, and soul-crushing defeats. But everyone competing will be showing you what peak […]

Everyone these days seems to have a plan or AI SHOULD CHANGE, Or at least, they plan to mention it as often as possible in press releases and briefings to analysts. Paying lip service to AI is a dangerous distraction and a missed opportunity. A few may be fooled for a while – but unless […]

 “How you see yourself determines what you see for yourself, Are You Externally or Internally Driven?.” Veli Ndaba – ‘The NeuroEngineer’ Self-esteem represents an overall evaluation of oneself – the extent to which one feels positively rather than negatively toward oneself – and views oneself as a person of value and worth. Contingent self-esteem is […]

One top tip you need to maintaining a high level of engagement among all parties in any meeting is a challenge. But, doing it in a video-led environment makes the real-world challenge look like child’s play so Learn the one top tip. If you have spent any time on video calls up to now, you […]

Digital Natives have grown up in a world that has been called the VUCA world. This is an acronym that covers four areas outlined below. V equals volatile U equals uncertain C equals complex A equals ambiguous There is a corresponding VUCA response that we can take advantage of as we walk with Digital Natives […]

Punch-drunk public runs out of faith in its leaders, article written by Tony Leon who is a Political Commentator in South Africa. Cascading corruption, sky-high unemployment, and state incompetence. This daily diet of misery is now so mundane and common that what once induced shock and outrage in us is shrugged off. We have, as […]

“No doubt about it, the best speakers are good storytellers. The best writers are good storytellers, the best leaders are good storytellers, and the best teachers and trainers and coaches are good storytellers for Storytelling In Business. It might even be argued that the best parents are good storytellers.” Evidently, storytelling is not confined to […]

In organizational culture, there are two types of people: those who look for reasons to be offended, and those who look for ways to understand others. The former type tends to lash out at coworkers, saying cruel things in private or criticizing them in public. They seek revenge on their managers if they feel they […]