The Power of a Resilience Resume

The Dos and Don’ts of Handling Courageous Conversations at work or in your personal life that needs to happen that you keep putting off? We all face difficult conversations that need to be handled, but we all dread them. We can call these ‘Courageous Conversations’ because they oftentimes require so much courage to handle. In […]

Is email is killing your company your primary method for communicating with your colleagues? Then you have picked up a dangerous habit that is killing your company. Here’s why. 1. Email exacerbates knowledge hoarding What is your companies most important asset? Knowledge! It might not be booked to the balance sheet but your value is […]

How to handle COVID-19 working from home and These Three Mindsets Will Help You Thrive During Change With all of the uncertainty everyone is facing, there are three guarantees that you should expect : 1. Everything will take longer. Conferencing everyone in, trying to call into a customer service center, or waiting in line at […]

One morning when I was on my way to school, my life changed for the better with The Power of a Vision. I was 14 years old and an eighth grader at the time, and my school was on the other side of Matlala River in Limpopo. It was quite a long walk through the […]

How many times have you written off an entire company based on your interactions with ONE employee? Don’t make the choice Xfinity made…   A few weeks ago I got a call out of the blue that left me so shocked I have to share the story.   Let’s get into it… We’ve all been […]

If you’ve ever launched something as 3-2-1 Liftoff!, whether it is a basketball shot, a new business, or the 2 Liter bottle rocket for your kid’s science project, you know the arc of senses one feels in each attempt to succeed as we let go of our security and send the object into motion to […]

To unlock employee motivation, you may need to change how you communicate special requests. These are things like important changes to operating processes or customer service procedures. You need people to embrace a different way of doing things. It has to be done right and it needs to be executed right away. But you notice […]

Is it that, “They dont want to work!” – or – they dont want to work for YOU? Here’s a problematic question for entrepreneurs and managers: is it that people dont want to work nowadays? Or is it that they dont want to work for YOU? Twenty years ago, I wrote that you must provide […]