human reactions to any life-threatening situation!

When the brand fits, Define: giraffe. A tall, graceful mammal, Giraffa camelopardalis, generally inhabiting the society events, radio airwaves and cycling races of southern Africa. Nudge, nudge, wink wink – YES! Today, you’ll find it at the core of my personal brand identity, following an apt giraffe nickname from journalist and designer Craig Jacobs back in […]

Business success isn’t only reserved for large corporations with seemingly unlimited budgets to design customer experience. There are countless stories of small businesses that have grown to incredible heights simply by treating customers in a way that made them want to share their experience with family, friends, colleagues and on social media and encourage them […]

This season is all about being thankful, even when you have nothing to Using Thankfulness as a Core Value. If your current situation doesn’t reflect the ideal person and/or life you want, it may be difficult to stay positive. However, when you look at everything you do have, as opposed to what you don’t have, […]

Season 2 of review leadership highlights live is coming to an end with one final episode that celebrates a thrilling season of conversations, coaching sessions, and a few solos – 57 episodes in total! That’s something to celebrate. The big themes of the season are: Self-awareness Thriving through challenges Defining your leadership style with daily […]

Are you someone who starts a whole bunch of projects and tasks yet rarely finish any of them so then How to Finish a Task! is for you? You are in excellent company! A huge percentage (89% according to a study shared in the Huffington Post) of business people don’t know How to Finish a […]

I’m not going to pretend that this is easy stuff for Second Best, especially given all the uncertainty in the world. Over the course of the last three weeks, as corporate America has made the transition from meetings in conference rooms and common spaces to Zoom calls and other online sessions, I’m struck by the […]

I have heard I’m not really a water-person statement so many times. But what does it really mean? You come from water, you drink water, and it turns out – water knows you very well whether or not you want to be part of the relationship. We are all water people, you might just not […]

“No doubt about it, the best speakers are good storytellers. The best writers are good storytellers, the best leaders are good storytellers, and the best teachers and trainers and coaches are good storytellers for Storytelling In Business. It might even be argued that the best parents are good storytellers.” Evidently, storytelling is not confined to […]