human reactions to any life-threatening situation!

We have been waiting, hoping, praying, and looking forward to Managing the Flood Gates for over a year—people are ready to meet again.  Clients are sending RFPs (Request for Proposal), booking events, and are considering various cities to host their events. We are once again seeing increased interest in utilizing our DMC (Destination Management Company) services in Asheville. Clients want DMC planning time for Charlotte. They […]

Stop shoving Do-it-Yourself Options  technology on your customer that serve you, but not them!   I drop in to my local Wells Fargo branch to get a document notarized and the teller at the counter directs me to scan the QR code on the poster nearby to get on their “digital waiting list.” I say […]

In business, I have learnt the incredible value of Lessons in building business dashboards that eliminate unnecessary data (ruthlessly) and focus only on imperative and useful stats that help you make informed decisions quickly. In my average week, I refer to two central dashboards. One the shows the health of my business and the other […]

Life has suddenly become potentially very thorny. The goal posts have shifted completely and now the Necessity is the mother of reinvention.  The COVID-19 pandemic has thrust us all into a strange new world.  The rules of engagement have been turned completely upside down.  There is no more ‘normal’. We don’t even know where or […]

You CAN Make Meetings Productive with most meetings occurring online, I’m hearing about the frustrations of time wasted during meetings from leaders and teams’ members alike. Meetings are running overtime. The structure is lost. People can’t make it to their meetings on time – even virtually! Some people talk too much while others never utter […]

THE ACCELERATION OF RISK as a few months ago, the National Safety Council had me as the closing keynote speaker for their massive annual conference – and I spoke to a few thousand safety professionals on issues surrounding new, emerging, acceleration of risk.   Including a story of what happened when Rosie the Robot from […]

Three small steps to help you use New Research Authentic Leadership as your strategy to improve engagement and retain your talent. It seems just about every day your news feed has a new article talking about the (admittedly catchy) “Great Resignation. And geez, so sorry about adding yet another. I’m guessing just about every leader […]

What are Afformations as I invented The AFFORMATIONS® Method one morning in “The Shower That Changed Everything.” Afformations are positive and empowering questions you ask yourself. The goal is to change your beliefs about yourself by focusing on what is good and right about you instead of what is bad and wrong about you. This […]