human reactions to any life-threatening situation!

The Survival Guide, originally written for overworked and underappreciated public servants, offers ten checkpoints that signal burnout. After sharing this popular workshop based on the book with audiences filled with clerks, librarians, planners, firefighters, administrators, and many other municipal groups, the private sector came calling. Who cares about Public Servants and a The Survival Guide? Why? Because […]

A sales slump is a time in which a sales pipeline loses its momentum, leads slow down, or stop coming in altogether, opportunities that are already in play begin to stagnate, and deals that we were sure to win we either lose to a competitor or to a lack of decision-making readiness from the customer. […]

In life, we get so much input. It is hard to keep up. One piece of advice that I got was to Focus on your skills and on my strengths. We are not meant to be great at everything, but we all have talent. At times we try to improve skills we don’t have a […]

Growing threat of cybercrime? Not only to individuals but also to businesses of all shapes and sizes, across all sectors and industries. During the pandemic, incidents of cybercrime increased by an astounding 600 per cent. This makes cybercrime the fastest-growing crime in the world and companies and individuals are faced with more cyberattacks than ever […]

To unlock employee motivation, you may need to change how you communicate special requests. These are things like important changes to operating processes or customer service procedures. You need people to embrace a different way of doing things. It has to be done right and it needs to be executed right away. But you notice […]

Do you remember what life was like right before you received the message of biggest trap in business that confirmed your appointment as executive? Or before you started your own business? Or before you took over the family business? Opportunities lay ahead like an orchard of fruit trees ripe for the picking and everything that […]

Life has suddenly become potentially very thorny. The goal posts have shifted completely and now the Necessity is the mother of reinvention.  The COVID-19 pandemic has thrust us all into a strange new world.  The rules of engagement have been turned completely upside down.  There is no more ‘normal’. We don’t even know where or […]

Vancouver, Canada  | Disembarking   On a beautiful sunny morning, the Captain brought Seabourn Odyssey alongside Canada Place in Vancouver at 7am. Long before the ship is cleared and guests are allowed to disembark, the activity begins.   A massive fuel barge is brought alongside to refuel (bunker) the ship, and the quayside is lined with […]