How do you solve problems?

August 19th, 1996 – A date that marked a new beginning for our family, The Value of Mail is no more! That was the day we landed for the first time in which would be our new home – Canada. I was 19 years old. In 1996, there was no social media. The Internet was […]

The Status Quo of Crisis Preparedness Puts You at a Disadvantage—and It’s Time For That To Change. Over the last couple of years, I’ve found myself increasingly frustrated with my industry, the crisis management profession. To put my frustration simply, the status quo of crisis preparedness and crisis management no longer suffices and, as a […]

Businesses adopting a Working Remote workforce is a trend that has gained an increase of momentum this past year and for some, will continue to be reality for the foreseeable future. There are of course the obvious benefits for a remote team – no commutes for employees and lower overhead costs such as an office […]

One of the attractions of Work-At-Home schedule is the vision of freedom it invokes — no time clock, no time sheets, and no one to account for how you spend your time. Yes, it is an attractive proposition, but like so many attractive propositions there is a heavy downside — you are likely wasting a […]

Some companies perceive the concept of creating a “Personal Branding at work” to be self-serving for the employee. But the reality is there is no downside to having team members with heightened self-awareness and a willingness to improve themselves. Basically, that is the foundation for developing a respected Personal Brand at work; to get clarity […]

Know What You Want and Success is actually fairly simple. Firstly, set a goal.  Then break it down into actionable activities.  Do the activities.  Add in some patience, resilience, hard work and discipline, and voila…..Success! Easy, right? Well, if it were that simple, we wouldn’t need an entire industry dedicated to motivation, training and coaching. […]

The Survival Guide, originally written for overworked and underappreciated public servants, offers ten checkpoints that signal burnout. After sharing this popular workshop based on the book with audiences filled with clerks, librarians, planners, firefighters, administrators, and many other municipal groups, the private sector came calling. Who cares about Public Servants and a The Survival Guide? Why? Because […]

You can turn an unpredictable world into predictable results. It comes down to the practices we have in our businesses and with those around us. Even though we might not be able to predict the exact timing of a breakthrough, the practices create the conditions necessary to have a breakthrough, even making that breakthrough inevitable […]