Don't make the choice Xfinity made... | Brittany Hodak

How your company’s career page is deterring candidates from applying. Every employee at your company can make or break a customer’s experience. That’s why it’s so important to ensure employees not only understand your company’s story, but also how they fit into it. Why does your company exist? Is there alignment between your stated mission, vision, and […]

If you want to build a house, open the toolbox and All the tools you need, Use a hammer, saw, or other tool to complete the task. Which tools are in your conversation toolbox? Building a house means putting a roof on your head. The purpose of the conversation is to transfer knowledge from one […]

It’s hard to believe twenty years have passed since I was honoured and humbled to carry the 2020 Olympic Torch Hindsight to Rekindle Embers of Hope, on the day of the opening ceremonies of the Sydney 2000 Olympics; one of only 26 people before Cathy Freeman lit the cauldron in the stadium. I’d been privileged […]

Care About and Challenge Each Other – The Two Keys to Team Performance I’ve been a part of lots of teams, in sports and business, and over the past 20 years I’ve had a chance to work with many high-performing teams, at companies like Google, Wells Fargo, Microsoft, Schwab, eBay, and others. I’ve also studied […]

As businesses around the world adjust to the realities of Your Guide to Remote Selling in an Online World, sales and marketing, however, still need to bring in the leads, nurture the client’s relationships and close the deals. The workplace will never look the same again, and as businesses establish Remote Selling working practices, we […]

This year I am participating in the One Foot Forward Challenge to raise money for Black Dog Institute. They bring together the strength of a medical research institute and a not-for-profit organisation dedicated to improving the lives of people affected by poor mental health. Their mission is to enable mentally healthier lives through innovations in […]

Technology in the Drivers Seat is in most of the tasks we perform in our day-to-day life, having an assistant to help us can make things much easier. For that reason, one of the latest trends in technology has been the creation of virtual assistants. Usually, these help systems are connected to our phones, and […]

The pandemic may be easing up in many parts of the world, but its effects will forever shape how we live, work and shop so here are 3 Strategies to Reach Post-COVID Customers The past two years have brought unbelievable challenges and changes. Throughout the uncertainty, people have evaluated their priorities and lifestyles. A full 50% […]