Training Others On What Your Boundaries Are

I’m not going to pretend that this is easy stuff for Second Best, especially given all the uncertainty in the world. Over the course of the last three weeks, as corporate America has made the transition from meetings in conference rooms and common spaces to Zoom calls and other online sessions, I’m struck by the […]

Think about a baby’s laughter. It is one of the most contagious sounds when heard; you are bound to start smiling and eventually, break out in laughter, too. So, How to influence the workplace by bringing the right energy? Imagine if you could be like the baby’s laughter in your place of work. The one […]

#NoMatterWhat is a system to get results regardless of outside circumstances. A set of 5 practices to create transformational growth for people, organizations and companies. The world is more uncertain and more unpredictable than ever. We have a pandemic, civil unrest, tech disruption, misinformation and still brutal competition and more customer, community and family demands […]

I attend a lot of WHY EVENTS MUST ALWAYS HOST all over Australia as a professional speaker and I have noticed a trend of WHY EVENTS MUST ALWAYS HOST WELCOME TO COUNTRY. When events are hosted by government, they are always opened with a Welcome to Country from a local indigenous person. At the very […]

During my tenure as a vice president of human resources for a credit union in Maryland, I worked with how to manage a high performing employee and with two human resources generalists on my team. Both were good at their jobs; they each had completed training and certifications in HR. Yet one was exceptional—she had […]

Companies are constantly adapting to provide Habits of Collaborative Leaders as the most efficient and productive work environments for the employees. The team – not the individual contributor – is the new secret for business success. U.S companies spent $12 billion on leadership development. 56% of company leaders say they will soon face a shortage […]

On a recent flight, at almost every stop along the way, the airline I had chosen reminded me that I was flying with “the best” So can you over-compliment your CX. Airport signage told me…the CEO appearing on the pre-flight safety video told me…the flight attendant announcements told me…well, you get the picture. The problem […]

Digital Natives have grown up in a world that has been called the VUCA world. This is an acronym that covers four areas outlined below. V equals volatile U equals uncertain C equals complex A equals ambiguous There is a corresponding VUCA response that we can take advantage of as we walk with Digital Natives […]