THE UN-RECESSION

I once saw a cartoon meme that really caught my attention. A Father was chatting to his son. He was explaining the difference between being interested in success at school versus being committed to success at school. So Are You a Chicken, or a Pig? “Take your breakfast as an example, my boy,” the Father […]

What do you do if you hate your job? You have three options: you can stay and suffer, you can look for a new job, or you can change the way you view your work. The best choice is to focus on yourself and what makes you happy. This way, even if you’re still at […]

How many times have you written off an entire company based on your interactions with ONE employee? Don’t make the choice Xfinity made…   A few weeks ago I got a call out of the blue that left me so shocked I have to share the story.   Let’s get into it… We’ve all been […]

Life has suddenly become potentially very thorny. The goal posts have shifted completely and now the Necessity is the mother of reinvention.  The COVID-19 pandemic has thrust us all into a strange new world.  The rules of engagement have been turned completely upside down.  There is no more ‘normal’. We don’t even know where or […]

In today’s fast-paced, rapidly changing world, with such high expectations of #leaders, the challenges for leaders are high demanding and complex and HOW TO AVOID BURNOUT.   Know the most effective leaders are the ones that prioritize #selfcare. HOW TO AVOID BURNOUT – VIDEO It is only when you take care of your emotional well-being, […]

Business success isn’t only reserved for large corporations with seemingly unlimited budgets to design customer experience. There are countless stories of small businesses that have grown to incredible heights simply by treating customers in a way that made them want to share their experience with family, friends, colleagues and on social media and encourage them […]

It has been said that “one should never let A Good Crisis go to waste”. I am an eternal optimist and I believe that in the midst of any crisis is opportunity. My diary has gone from an anxiety-inducing jam-packed schedule for the next month to having most meetings and events cancelled. Many people are […]

As we have seen ourselves Fast Forward over the last 30 years, massive disruption has hit the $4 trillion transportation industry. Detroit has shrunk into a tiny version of its former self. Air travel has continued to go through the constant boom and bust based on the economy and jet fuel prices, and has yet […]