Benefits of Building World Class Teams

Life has suddenly become potentially very thorny. The goal posts have shifted completely and now the Necessity is the mother of reinvention.  The COVID-19 pandemic has thrust us all into a strange new world.  The rules of engagement have been turned completely upside down.  There is no more ‘normal’. We don’t even know where or […]

Here are six ways to create psychological safety to re-engage and reassure today’s anxious, disengaged and lonely workforce.   Teams can be lonely places. People can feel vulnerable and exposed if they believe their teammates don’t support their ideas or appreciate their work. These interpersonal struggles intensify for remote workers who lack the support of a nodding […]

A framework from my book Humancentric for how to create Relationship and Intelligence in businesses in the fourth industrial revolution. How do we focus more on people than technology? When we do our research behind all of the aspects of business, we need to focus on the context we are in, the relationships around that […]

An interesting story of the emergence of Ferrero and Lessons Leading to Success, the famous world company with a turnover of more than 10 billion dollars, producing popular sweets and famous chocolate eggs with funny toys inside. It all started shortly after the end of World War II in a small provincial Italian town. Michele Ferrero […]

How many times have you written off an entire company based on your interactions with ONE employee? Don’t make the choice Xfinity made…   A few weeks ago I got a call out of the blue that left me so shocked I have to share the story.   Let’s get into it… We’ve all been […]

Whenever I speak about my entrepreneurial journey on Digital Inclusion, I often start by stating that I’m from Terry, MS. The big city of Terry with a population of a little over one thousand residents and only stop signs, no stoplights. I open with that statement because I want anyone reading or hearing about my […]

During my tenure as a vice president of human resources for a credit union in Maryland, I worked with how to manage a high performing employee and with two human resources generalists on my team. Both were good at their jobs; they each had completed training and certifications in HR. Yet one was exceptional—she had […]

going through the Pondoland at 04h00 I listened to the voice note from Chris, a friend of mine who had invited me to join him on a MTB ride from Mboyti to Port Edward. Having hiked and run this section a few times before I was keen to experience it by bike, a sport I […]