25 LESSONS FROM 25 YEARS IN BUSINESS

Are we on the brink of the Un-Recession? The latest jobs report–published August 5–showed that the United States added over half a million new jobs in the month of July.   Unemployment is at or a near a 50-year low. Both points add credence to a growing number of economists who are pushing back against […]

To unlock employee motivation, you may need to change how you communicate special requests. These are things like important changes to operating processes or customer service procedures. You need people to embrace a different way of doing things. It has to be done right and it needs to be executed right away. But you notice […]

I have heard I’m not really a water-person statement so many times. But what does it really mean? You come from water, you drink water, and it turns out – water knows you very well whether or not you want to be part of the relationship. We are all water people, you might just not […]

On a recent flight, at almost every stop along the way, the airline I had chosen reminded me that I was flying with “the best” So can you over-compliment your CX. Airport signage told me…the CEO appearing on the pre-flight safety video told me…the flight attendant announcements told me…well, you get the picture. The problem […]

To succeed, you have to Training Others to establish boundaries.   But boundaries are only as good as your ability to communicate them.   If people don’t know your boundaries, they become ineffective and are more likely to be discarded.   Training other people on your boundaries requires learning how to say no. That doesn’t […]

Having left a secure executive position with IBM for the insecurity of starting my own business, I sometimes struggled Working From Home before expanding into ‘real’ commercial office space to accommodate staff and here are my Tips for Working From Home-or in your Own Business. Now, like many others, I find myself back working from […]

In this age of constant digital innovations and disruption with the future of events, the value of digital elements across the board has become evident. With continuous learning and development, digital activities have become ingrained in the fabric of humanity. However, it is vital, especially, in the age of information that brands and organisations lead […]

I chuckled as I read the words in Kevin Kruse’s insightful book, 15 Secrets Successful People Know About Time Management: “Throw away your task list.” In my time management and Juggling Elephants training programs I am continually surprised at the number of people who still use such a list as their primary guide for their […]