Course Details
The Critical Need for Innovation and Sustainability is a fundamental requirement for organizations to thrive in the current landscape. However, true innovation goes beyond mere technical advancements. It stems from a culture of inclusivity and self-inclusion.
This course highlights the connection between emotional intelligence, self-inclusion, and fostering innovation. By enhancing emotional intelligence and embracing self-awareness, leaders can drive sustainable and inclusive innovation within their organisations.
Aligning with United Nations’ Sustainable Development Goals (SDGs)
The training is designed to empower leaders globally, enabling them to transform their organizations to be inclusively innovative. By aligning with the United Nations’ 17 Sustainable Development Goals (SDGs), leaders can contribute to the betterment of society.
Through conscious leadership and stakeholder capitalism, leaders can create an environment where profitability and free enterprise coexist with the well-being of all stakeholders, making a positive impact on the world.
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Wendy Mahoney is an Innovation Behavioural Specialist and Business Innovation keynote speaker. She is the Managing Director of Newmella Holdings (Pty) Ltd, a Change Management Consultancy that supports Medium to Large Organisations in creating Cohesive Cultures that increase the velocity with which organisational goals are achieved by embedding the Values of Innovation.
She chairs the 30% Club for KZN (KwaZulu-Natal), which drives Inclusion within the corporate space; she serves on the KZN NBI (National Business Initiative) council, is a NED for Dare Restoring Worth (a Youth Mentorship and Coaching Academy, est. 2013), is an Executive Consultant to the Institute of Inventors and Innovators and serves on the Tedx Gresham Place and Vega KZN Advisory Boards.
Wendy lectured a course in Business Innovation Management at Vega School, a tertiary education college and subsidiary of ADvTECH; has a Bachelor of Business Administration and Marketing cum laude and a Master of Arts in Brand Innovation cum laude. She is also a Master Practitioner in Neuro-Linguistic Programming (NLP), an internationally accredited Trainer of NLP and is currently working on her PhD in Brand Innovation.
Course Modules
Learning Points
SESSION 3 Conflict Resolution and Emotional Intelligence
Conflict Resolution and Emotional Intelligence
Welcome to Session 3!
Imagine a vibrant workplace where the clash of ideas isn’t seen as a threat, but rather as a catalyst for innovation.
Conflict resolution isn’t just about smoothing things over; it’s a transformative art. Instead of friction, we get sparks of collaboration, with efforts being channelled towards growth and progress.
To get the most out of diverse perspectives, conflict resolution becomes a tool that supports sound decision-making and innovative leaps. Effective conflict resolution fosters open communication and understanding between individuals and enables them to address their differences constructively and find mutually beneficial solutions.
A healthy approach to conflict strengthens relationships among colleagues, contributing to the psychological safety essential for accelerating innovation by building trust and respect. Ultimately creating a healthier and more dynamic work culture that thrives on collaboration and adaptability.
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