[rank_math_breadcrumb]

On-Demand Customer Service

Course Details

  • Cost: $35
  • Type: Once Off
About Course

The Role of Emotional Intelligence in Creating Inclusive Environments is a vital aspect of effective leadership in the modern era. Leaders must go beyond technical expertise and embrace emotional intelligence to create inclusive environments.

Emotional intelligence allows leaders to cultivate empathy, compassion, vulnerability, gratitude, self-awareness, and self-care. By fostering these qualities, leaders can provide appreciation, support, and psychological safety, enabling their employees to collaborate, innovate, and address pertinent issues.

Creating Inclusive Environments

Enhancing Collaboration and Innovation
By developing higher levels of emotional intelligence, leaders can encourage diverse perspectives, skillset’s, and approaches within their teams. This course emphasises the value of diversity and provides strategies for harnessing its power.

Leaders who prioritise emotional intelligence can create a culture of inclusion, where every team member feels valued, heard, and inspired to contribute their unique perspectives. This inclusive environment is a breeding ground for collaboration and innovation, driving the organization’s success.

Contact Us at WeSpeak Global and follow us on Twitter

Wendy Mahoney is an Innovation Behavioural Specialist and Business Innovation keynote speaker. She is the Managing Director of Newmella Holdings (Pty) Ltd, a Change Management Consultancy that supports Medium to Large Organisations in creating Cohesive Cultures that increase the velocity with which organisational goals are achieved by embedding the Values of Innovation.

She chairs the 30% Club for KZN (KwaZulu-Natal), which drives Inclusion within the corporate space; she serves on the KZN NBI (National Business Initiative) council, is a NED for Dare Restoring Worth (a Youth Mentorship and Coaching Academy, est. 2013), is an Executive Consultant to the Institute of Inventors and Innovators and serves on the Tedx Gresham Place and Vega KZN Advisory Boards.

Wendy lectured a course in Business Innovation Management at Vega School, a tertiary education college and subsidiary of ADvTECH; has a Bachelor of Business Administration and Marketing cum laude and a Master of Arts in Brand Innovation cum laude. She is also a Master Practitioner in Neuro-Linguistic Programming (NLP), an internationally accredited Trainer of NLP and is currently working on her PhD in Brand Innovation.

Learning Points

Leading with Empathy

Welcome to Session 2!

Empathy is the secret weapon of effective leadership. Particularly in today’s climate of multiple demands from a range of stakeholders through various mediums – online and in person.

To build trust, loyalty and collaboration in their organisations, leaders need to become aware of their own emotional state and approach as well as those of their team.

By actively listening and understanding the perspectives of team members, leaders can foster the open communication critical to creating an inclusive culture, one that is able to harness the diversity essential to innovation. Increased empathy within the workplace leads to greater employee engagement, higher levels of innovation, increased productivity and all-round wellbeing.

An environment in which employees feel seen, heard, valued and consulted means they can bring their authentic selves to work – a condition which brings out the best in everyone and optimises human potential for a greater return to the individual and the collective.

SESSION 2 Leading with Empathy

  • Understanding Empathy in Leadership
  • Developing Empathy Skills
  • Fostering an Empathetic Culture
  • Connecting and Motivating Team Members

Videos

User Reviews

View other courses available

Shep Hyken

Sales Strategies Financial Advisors and Discover How To Find High Paying Clients in 30 Days or Less And Supercharge Your Business. Discover How to Prospect, Connect and Build Your Client Base So You Can Smash Your Targets and Live The Life You Love. Discover The Tools and Strategies To Be A Top Advisor and Qualify […]

  • Monthly
  • Course Cost: $29
  • Frank Furness
Shep Hyken

TRAVEL TO CALIFORNIA AND ITALY AND MAKE THE MOST DELICIOUS FOOD POSSIBLE Bring Nancy’s CALIFORNIA CUISINE flavors home and learn the tricks and techniques for creating family meals, seasonal recipes, and dazzling dinner parties. GET TO KNOW NANCY Stream over 5 hours of video, including a documentary that takes you to Nancy’s homes in Italy […]

  • Billed Annually
  • Course Cost: $81.6
  • Nancy Silverton
Shep Hyken

Learn with Risha Grant how creating a connected culture can overcome bias, increase company cohesion and supercharge productivity to be better than your BS. 2020 was a pivotal year for all of us. Like so many others, I transitioned to virtual speaking and consulting and while I wasn’t excited about the change, it offered a […]

  • Once Off
  • Course Cost: $1200
  • Risha Grant
Shep Hyken

This course provides an overview of the current applications and potential future uses of Artificial Intelligence in medicine & healthcare. Through a combination of lectures and hands-on projects, you will gain a clear understanding of this breakthrough technology. Artificial Intelligence In Healthcare The course “Introduction to AI in Medicine and Healthcare” is designed to provide […]

  • Once Off
  • Course Cost: $199
  • Dr. Bertalan Mesko
Shep Hyken

Dramatically boost your joy, happiness, and success – and reduce burnout and stress – in your Amazing Career Project (and your life) today. Join the Amazing Career Project and take the right action to experience the relief and peace that comes from positive change. These are the tools, strategies, live coaching and expert guidance to […]

  • Join Waiting List
  • Course Cost: $995
  • Kathy Caprino
Shep Hyken

Peer Coaching for Leaders as remote and hybrid workers express concerns about feeling disconnected and business challenges become more complex, peer-to-peer coaching has emerged as an exceptional solution to bolster the employee experience. Providing added support, boosting engagement, and enabling skills development are critical to the success of your business, especially during challenging times. In […]

  • LinkedIn Learning
  • Course Cost: $39.99
  • Sara Canaday
Shep Hyken

The Pie Pop-Up is my online baking course for everyday bakers (and even non-bakers!) who are ready to learn the art and joy of pie making. Create my signature Fail Proof, All Butter Pie Crust AND my Flaky Gluten Free Pie Crust by hand (from scratch!) and with a food processor Rock, roll, and transfer dough […]

  • Once Off
  • Course Cost: $35
  • Candace Nelson
Shep Hyken

When anyone wants to get ahead in their careers, or has started a business and wants to Own Your Network, they all are given this piece of advice: “You need to network with industry players.” The word ‘networking’ strikes fear into the hearts of many as there’s no blueprint for it. Some individuals are naturally […]

  • Once Off
  • Course Cost: $35
  • Nadia Bilchik

The profiles and artwork embedded on these pages are from various speakers and talent.

WeSpeak Global provides costs that are accurate at time of publishing.

These remain the property of its owner and not affiliated with or endorsed by WeSpeak Global.

Course Fees listed on this website are intended to serve as a guideline only.

Our Mission

We are your partner creating memorable and engaging experiences that go beyond the event itself.

© All rights reserved 2025. Created using VOXEL THEME