Brittany Hodak

  • Travels From: Franklin, TN
  • Fees: On Request

Tagline: Customer Service

Talent Highlights

  • Customer Service
  • Customer Excellence
  • Creating SUPERFANS

Brittany Hodak is an international keynote speaker and award-winning business leader. Entrepreneur calls her an “expert at creating loyal fans for your brand,” and she is widely regarded as the “go-to source” on creating and retaining superfans. An accomplished speaker, she has been invited to speak to audiences and organizations across the world, including American Express, WeWork, […]

Brittany Hodak is an international keynote speaker and award-winning business leader. Entrepreneur calls her an “expert at creating loyal fans for your brand,” and she is widely regarded as the “go-to source” on creating and retaining superfans.

An accomplished speaker, she has been invited to speak to audiences and organizations across the world, including American Express, WeWork, Compassion International, Sony Music, Inc., and the United Nations, just to name a few.

She is a Guinness World Record Holder who’s been named to Advertising Age’s 40 Under 40 list, Inc.’s 30 Under 30 list, and Billboard’s 30 Under 30 list. She was awarded the distinction of Most Disruptive Marketing Entrepreneur at the Empact Awards at the United Nations.

Brittany Hodak has published more than 350 thought-leadership articles for a variety of national media, including regular columns for ForbesAdweek, and Success. She has been featured on shows for ABC, CBS, FOX, NBC, CNBC, Bloomberg, Fox News, and more.

Brittany co-founded, scaled, and successfully exited The Superfan Company, a fan engagement company whose roster included Walmart, Disney, Amazon, Luke Bryan, Katy Perry, and more under her eight-year leadership. In 2015, she was offered deals from four of the five Sharks on ABC’s Shark Tank at a valuation of more than $4 million.

Brittany Hodak | Customer Service Expert

Brittany Hodak is a summa cum laude graduate with a B.A. in communications from the University of Central Arkansas, and she holds an M.S. in marketing from CUNY Baruch’s Zicklin School of Business.

She has been studying, researching, and writing about the phenomenon of fandom for nearly two decades … and even longer, if you count her years as a radio-station mascot, which she considers the “front lines” of fandom research!

Prior to launching her first company, Brittany Hodak led seven- and eight-figure fan engagement campaigns for brands including Johnson & Johnson, LG, Gatorade, Sony Music, and A&E. She has been named to Advertising Age’s 40 Under 40 list, Inc.’s 35 Under 35 list, and Billboard’s 30 Under 30 list.

NOTE: Brittany only accepts 30 invitations to speak in a year!

Contact Us at WeSpeak Global and follow us on Twitter

Keynote Topics

HOW TO TURN CUSTOMERS INTO ENTHUSIASTIC ADVOCATES

We’re living in an Experience Economy. Customer experience, or CX, is the new battlefield for winning — and keeping — customers. According to a recent study by Gartner, CX drives over two-thirds of customer loyalty.

 

That’s more than brand and price combined.

Customer apathy is one of the biggest threats to business today. Whether they realize it or not, every member of your organization is a member of the Experience Department.

 

Everyone has the power to create superfans: loyal, enthusiastic customer advocates. In this program, author and keynote speaker Brittany Hodak teaches them how.

 

 

Brittany Hodak shares her memorable, five-part framework that aligns audience members around the actionable steps businesses must take to turn customers into superfans.

 

Go from commodity provider to category of one in the minds of your prospects in customers.

 

After hearing Brittany’s entertaining and compelling speech, your audience will:

Look for opportunities to Create Superfans in every customer and colleague interaction
Internalize the importance of the Experience Economy and what it means for the future of business

  • Adopt a results-oriented attitude to exceeding customer expectations
  • Actively seek out new opportunities to vanquish customer apathy
  • Understand why the best marketing doesn’t cost anything
  • Prioritize long term customer relationships over short-term metrics and goals

 

This presentation includes industry-relevant case studies, live audience interaction, compelling research, engaging graphics, and humorous real-life anecdotes. Every audience member receives a 35-page digital playbook to help immediately implement Brittany’s proven frameworks in real-world situations.

 

There’s no shortage of advice about social media available online. The problem? Much of it is confusing, conflicting, or flat-out wrong.

 

The result?

 

Many busy executives either ignore their online presence or spend way too much time following arbitrary “rules” without seeing a positive ROI.

 

In this interactive session, Brittany Hodak breaks down what leaders need to know to confidently craft a winning social-media strategy for 2021 and beyond.

 

BY THE END OF THE PRESENTATION, AUDIENCE MEMBERS WILL:

 

  • Understand which social metrics to track closely and which to ignore
  • Be ready to immediately implement an on-brand social-media strategy
  • Think more critically about how each social post ties back to the business’s core story and purpose
  • Make better decisions about both online and offline marketing content

 

THIS PROGRAM IS PERFECT FOR: Small-Business Owners | Digital teams | Association Members

 

To help ensure adoption of the techniques shared, Brittany works with every client to customize a content strategy for before and after the event. Added value at no extra cost!

 

  • STORYTELLING AS A SUPERPOWER SIGNATURE PROGRAM:

For Meeting Planners

This PowerPoint slide above is designed for meeting planners.

Register for FREE and simply click the URL link for automatic download of the PPTX slide.

We have created a simple “ABOUT” single slide which you can instantly insert into your pitch deck when submitting speaker proposals.

Features:

  • video links,
  • short concise bio
  • Book images and
  • topic list.

Author Books | Magazine Covers

Latest status updates from Brittany Hodak, if you want to have all latest news then click the "LIKE" button. You can then view all updates for your Newsfeed through your Dashboard.

Send an enquiry to Brittany Hodak

Enquiry Form
  • Base price ({{ repeatDayCount }} {{ config.calendar.range_mode === 'nights' ? "nights" : "days" }})

    {{ priceFormat( pricing.base_price ) }}

  • Total

    {{ priceFormat( pricing.total ) }}

Additional information

Top Rated Speakers for consideration

Alyson Van Hooser
Alyson Van Hooser

Alyson Van Hooser

Generational Leadership

  • United States

7

Reviews
Jason Hewlett
Jason Hewlett | Change Your Sleep

Jason Hewlett

Motivational Entertainer

  • United States

7

Reviews
JJ DiGeronimo | Top Career Strategies for Women | Together We Seek
JJ DiGeronimo

JJ DiGeronimo

Technology Speaker

  • United States

6

Reviews
Ron Garan
Ron Garan

Ron Garan

NASA Astronaut

  • United States

5

Reviews
Joshua M Evans
Joshua M Evans

Joshua M Evans

Employee Engagement

  • United States

5

Reviews
Kelly Swanson | Prides Hollow Podcast
kelly swanson - Why Leaders Need To Be Good Storytellers

Kelly Swanson

Funny Motivation

  • United States

5

Reviews
Diana Kander
Diana Kander

Diana Kander

Curiosity Innovation

  • United States

4

Reviews
Sterling Hawkins
Sterling Hawkins | Predictable Results

Sterling Hawkins

Innovative Leadership

  • United States
  • 1

4

Reviews
Bill Benjamin

Bill Benjamin

Emotional Intelligence

  • United States

4

Reviews
Dan Waldschmidt
Dan Waldschmidt

Dan Waldschmidt

Business Strategist

  • United States

3

Reviews
Brant Menswar - Thoughts That Rock
Brant Menswar

Brant Menswar

Organizational Culture

  • United States

3

Reviews
Erin Hatzikostas
Erin Hatzikostas

Erin Hatzikostas

Erin Hatzikostas

  • United States
  • 1

3

Reviews
The profiles and images embedded on these pages are from various keynote speakers and talent.

These remain the property of its owner and are not affiliated with or endorsed by WeSpeak Global.

Fee ranges where listed on this website are intended to serve as a guideline only.

We are actively working to have our profiles current with Keynote Speech titles, and Summaries.

Some Speakers do not have a set title or summary for their topic lists. Instead they customize for each. Other speakers only do moderated conversations.

If you do not see content here, please contact us.

We also have ample information off line that we can share as some do not want to have visible profiles and as such these are hidden pages. Or in the event we do not have the information, we can contact the speaker to provide and share.

ENQUIRE HERE

© All rights reserved 2023. Created by Hesketh Media LLC

8941 Atlanta, #160 Huntington Beach, CA 92646