Customer Service

Having delivered thousands of presentations over two decades, Jason Hewlett is the only speaker in the world teaching leadership skills, tools, and mindsets in such a powerfully unconventional way. With Jason Hewlett out-of-the-box performances of uncanny musical and comedy impressions of incredible stage legends. Jason Hewlett keynote, The Promise: Become a Legendary Leader and Discover […]

Amanda Stevens stands as a luminary figure in the realm of professional speaking, renowned across Australia as a visionary Consumer Futurist and Customer Experience Speaker. With a career spanning over two decades, she has solidified her position as one of the foremost female voices in the industry. Amanda’s captivating presence on stage, coupled with her […]

Antoni Lacinai is a global speaker with a focus on great workplace communication, customer service and employee engagement. Antoni Lacinai – Communication clients come from all sorts of industries and public organizations. The challenges are the same for so many leaders and teams. How do we stay competitive? How do we best serve our clients […]

Kelly Swanson is an award-winning storyteller, comedian, motivational speaker, Huffington Post Contributor, and cast member of The Fashion Hero television show airing on Amazon Prime. She is also author of Who Hijacked My Fairy Tale, The Land of If Only, The Story Formula, and The Gutsy Girls Pocket Guide to Public Speaking. She was a […]

Dr. Justin Cohen is an esteemed bestselling author and globally renowned speaker, acclaimed for his profound insights into human transformation. With a rich background in personal development, he has hosted numerous television shows and earned induction into the prestigious Speaker Hall of Fame. Armed with a doctorate in human transformation from Middlesex University, London, Dr. […]

Kgadi Mmanakana is a seasoned Strategist, Keynote Speaker, Motivational Speaker, Author, and Facilitator whose mission is laser-focused on empowering leaders and businesses to attain a Competitive Advantage through courageous leadership and bold cultural shifts. With a compelling vision to catalyze innovation, navigate disruption, fortify business resilience, and elevate employee engagement and morale, Kgadi emerges as […]

Transforming  how sales leaders and CEOs sell, retain, and grow key customers. Janice B  Gordon, known as The Customer Growth Expert, uses the approach to modernise  the sales teams to become buyer-focused, customer-centric, and future-proof  sales operations.     Janice, will challenge conventional thinking about sales with innovative,  practical strategies that redefine buyer engagement while […]

Shep Hyken is an Award-winning Keynote Speaker and World-Renowned Keynote Speaker in Customer Service & Customer Experience. Shep has worked with the world’s best brands to help them build a culture centered around the customer. His presentations consistently get rave reviews for being engaging and informative. The National Speakers Association inducted Shep into it’s Hall […]

Alan Parisse made his first million in his early twenties. By his late twenties, he lost it. To rebuild his bank account and career, Alan helped Cigna, NY Life and other companies bring non-traditional products to market. He was instrumental in the creation, marketing and sales of investments that in today’s dollars would be valued […]

Eileen McDargh is the CEO (Chief Energy Officer) and founder of the consulting firm, McDargh Communications and The Resiliency Group. Since 1980, she has helped organizations and individuals transform the life of their business and the business of their life through conversations that matter and connections that count. She believes that resiliency is a critical […]

If you dream of inspiring cult-like brand loyalty and especially the kind that involves mile-long queues and even permanent tattoo then Johnny Cupcakes is for you. The founder of the world-renowned tee-shirt brand Johnny Cupcakes, Johnny’s known for helping other people create blueprints for building brand loyalty, creating memorable experiences, and inspiring innovation. With global […]

Jay Baer is a Hall of Fame keynote speaker who teaches business growth through customer experience and marketing innovation. He is also a popular emcee and host of large events, New York Times bestselling author of six books, and founder of five, multi-million dollar companies. Filled with real-world case studies and examples, Jay’s entertaining and engaging programs […]

Kelly McDonald is a nationally recognized marketing expert, with deep specialization in diversity marketing and business trends. She was named #1 on Successful Meetings magazine’s list of “26 Hot Speakers.” Kelly is the author of How to Market to People Not Like You and has been featured on CNBC, in BusinessWeek, on CNNMoney.com and on Sirius/XM Radio. She works with […]

Jenn Lim is the bestselling author of Beyond Happiness, and the CEO of Delivering Happiness [DH], a company she and Tony Hsieh [the late CEO of Zappos.com] cofounded to create happier company cultures for a more profitable and sustainable approach to business. Delivering Happiness started as a book (New York Times and WSJ Bestseller, which sold one million copies worldwide) and […]

Brittany Hodak is an international keynote speaker and award-winning business leader. Entrepreneur calls her an “expert at creating loyal fans for your brand,” and she is widely regarded as the “go-to source” on creating and retaining superfans. An accomplished speaker, she has been invited to speak to audiences and organizations across the world, including American Express, […]

Heather R Younger is the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm. She is a sought-after keynote speaker who brings revealing insights to the stage from over 25,000 employee experiences. Heather R Younger | Customer Service A diversity, equity and inclusion strategist, and the world’s leading expert on listening […]

From sales to customer service, building customer relations is the key to increased profits. Improve communication skills and increase your sales with Dr. Carl Christman proven techniques. Your team can quickly learn persuasion and influence techniques to help improve customer retention and increase loyalty. Dr. Carl Christman’s interactive keynote presentation explores interpersonal communications and influence […]

Steve Gutzler is the President of Leadership Quest, a Seattle based Leadership Development company. Steve is a dynamic, highly sought after speaker who has delivered over 2500 presentations, to a who’s who list of clients including, Pandora Radio, Microsoft, Starbucks, Boeing, Cisco, Starwood Corporation, U.S. Security Administration, and Oxford Financial to name just a few. […]

Sarah Bauling is a professional speaker, trainer and author who is passionate about customer service and is passionate about sharing her techniques so that you and your business can prosper and you and your team can simply become exceptional. Whether you specialize in selling products, experiences or services the success of your business relies on […]

Blake Morgan is a leader in customer experience. She is a keynote speaker and customer experience futurist and author of two books on customer experience. She’s a board member of customer service AI software Minerva. Blake Morgan | Customer Experience Futurist Topics Her bestselling second book is called “The Customer Of The Future: 10 Guiding Principles […]

Nancy Rademaker is one of the very few female international keynote speakers to cover the impact of digitization on customer behaviour and how that affects the way companies should interact with customers. She likes to share her first-hand experiences straight from the places where technology is shaping our future. Nancy has over 20 years of […]

David Avrin is one of the most in-demand marketing and branding speakers in the word today, and is known as The Visibility Coach. David Avrin has shared his high-energy and content-rich presentations to enthusiastic audiences across North America and around the world including recent presentations in Singapore, Bangkok, Melbourne, Brisbane, Bangalore, Antwerp, Monte Carlo, London, […]

Prepare to be entertained, energised and enlightened by Geoff Ramm on a journey of memorable customer service and marketing ideas that will enthral, enthuse and most certainly inspire your teams and delegates! Geoff Ramm is the creator and author of ‘Celebrity Service’ and ‘OMG Marketing’. He is a multi-award winning speaker who has challenged and inspired […]