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I realised everything you do is marketing after I recently stayed at a five-star hotel and found a major marketing problem lurking in the wardrobe in my room. Upon check-in I was welcomed enthusiastically, and my membership status recognised with a room upgrade. I was even presented with a welcome gift to thank me […]
I was fantasising about a new Outlook feature today. No really, I am that sad! Here was my fantasy, Stop inviting everyone whenever you create a new meeting event, there is a little box showing the estimated meeting cost. This cost should double as you double the length of the meeting and also double when […]
To unlock employee motivation, you may need to change how you communicate special requests. These are things like important changes to operating processes or customer service procedures. You need people to embrace a different way of doing things. It has to be done right and it needs to be executed right away. But you notice […]
Boost Your Optimism and have Positive affirmations for anxiety are often used to reinforce positive thinking among people, especially during times of stress. These positive statements help us manage our anxiety levels to live a daily life without having to worry about anxiety and depression ruining our usual daily routine. It can really be tough to […]
Eddie Botes, Leadership and Culture Speaker wrote this article, Critical Thinking for the Adaptive Leader. VUCA is an acronym that is now well established as a description of the business world that we currently operate in. In a Volatile, Uncertain, Complex, and Ambiguous world, there is no going back to the familiar and predictable world before the global financial […]
When I first began studying nutrition in 2009 there was pretty much no mention of make your gut healthy. I TOOK THE DEEP DIVE INTO NUTRITION TO TRY AND HELP MY OWN HEALTH AND IN PARTICULAR MY MENTAL HEALTH. Since then a lot has changed and most of us now know that to maintain good […]
On a recent flight, at almost every stop along the way, the airline I had chosen reminded me that I was flying with “the best” So can you over-compliment your CX. Airport signage told me…the CEO appearing on the pre-flight safety video told me…the flight attendant announcements told me…well, you get the picture. The problem […]
If I am not like you, I tend to not like you…so it becomes an Us vs Them = toxic environment If I am like you, I tend to like you Us vs Them = toxic environment How can we get rid of unnecessary trash talk from the organization, like “We in production and […]
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