[rank_math_breadcrumb]

The invaluable lesson of a leftover pizza

  • Johannesburg, Gauteng, South Africa

Author:  Paddy Upton

Short Description

The invaluable lesson ‘Exposure’ was one of the significant events that rolled into town with the covid circus. The carpet was pulled back to expose things like pre-existing leadership ineptitude, business weaknesses and relationship flaws. Unhappy employees became unhappier. Unhappy couples separated. Unhappy clients cut ties. The character of political leadership was revealed. Two areas […]

The invaluable lesson ‘Exposure’ was one of the significant events that rolled into town with the covid circus. The carpet was pulled back to expose things like pre-existing leadership ineptitude, business weaknesses and relationship flaws.

Unhappy employees became unhappier.

Unhappy couples separated.

Unhappy clients cut ties.

The character of political leadership was revealed.

Two areas of exposure that resonated most in corporate workshops I’ve been running over the last year, have been ‘employee engagement’, and ‘client service’ (or more accurately client engagement).

Like our health, we know how important these two things are – we need no convincing. If we were to be honest however, many of us have been guilty of paying some level of lip service to these three things.

The invaluable lesson of a leftover pizza

Pre-covid, we may have got away with it. Today, no longer.

As we move through and beyond Covid, most organizations that are not sincere about making BOTH their employees and their clients feel genuinely valued, simply won’t cut it. Many have already suffered irreparable damage.

Having a great product, competitive prices and cutting-edge systems are no longer enough for lasting success. The carpet has been pulled back – how you treat people will be being exposed – and it will count.

Back to that arbitrary picture. I joined mates for a beer and pizza at a local restaurant over the weekend. As the waitress was clearing our table, I asked for a doggy bag and casually explained to my mates how much I enjoy a fried egg on left-over pizza for breakfast.

The next morning I opened my doggy bag to find left-over pizza, PLUS an egg the waitress had added. This simple gesture of one uncooked egg, worth maybe 50cents, was enough to earn Old Town Italy in Constantia (Cape Town) my loyalty, and recommendation.

It begs two questions:

  • What metaphorical egg-gesture can you offer your client, and
  • how can you nurture your employees towards being that waitress?

Contact Us at WeSpeak Global and follow us on Twitter

The articles, video and images embedded on these pages are from various speakers and talent.

These remain the property of its owner and are not affiliated with or endorsed by WeSpeak Global.

Similar to The invaluable lesson of a leftover pizza

wespeak global latest news

Top Motivational Speakers South Africa in 2023 who are Inspiring Voices: The Best 5 Motivational Speakers in South Africa Motivation plays a crucial role in personal and professional development, and there is no shortage of inspirational figures in South Africa who have made a significant impact on the lives of many. In this article, we […]

  • Author: WeSpeak Global
Hanli Prinsloo - Comfortably Uncomfortable - Hanli Prinsloo Cape Town

Killing Fish – A freedivers take on spearfishing from Hanli Prinsloo who is an inspirational and motivational sustainability keynote speaker in Cape Town. ‘STRAIGHT SHOOTER’ (First published in DIVESITE Issue 3, 2011 with photographs by Roger Horrocks, Jean Marie Ghislain and Jean Treason – please read updated thoughts at bottom of article.) It was a choppy […]

  • Author: Hanli Prinsloo
Lorne Sulcas | Thriving in a Wild World | Teamwork

Corporate motivational speakers for team building and leadership development. 1   Why corporate motivational speakers are needed now more than ever I am a corporate motivational speaker and my real job is to directly address the major factors contributing to an organization’s successes and failures. As I’ve spoken around the globe, to organizations across just about every […]

  • Author: Lorne Sulcas
Sterling Hawkins

11 WAYS TO LIVE with a New year. New goals. New opportunities. #NOMATTERWHAT IN 2022 Welcome to 2022. 11 WAYS TO LIVE #NOMATTERWHAT IN 2022 What separates the high-achievers that actually reach what they strive for from those that don’t? Even in the face of assuredly new challenges, limits and obstacles… I’ll tell you – […]

  • Author: Sterling Hawkins

Let’s imagine for a moment that you are a gardener. Do any of the actions below seem like a good idea and Why Being Too Helpful Is A Bad Habit For Leaders?   Planting a seed and then digging it back up from time to time to check its progress Forcing open a flower bud […]

  • Author: Jones Loflin
Kaihan Krippendorff

Last week I got to spend five and a half hours of Beyond Strategy with one of the most influential strategic thinkers alive today, Gary Hamel. He has written five global best-selling books, published 17 papers in Harvard Business Review, and has taught at London Business School for 30 years. But most importantly, Gary has […]

  • Author: Kaihan Krippendorff
Christian Kromme

Ultrafast Computers Are Coming: Laser Bursts Drive Fastest-Ever Logic Gates. Go Digital What Happened? We are on the cusp of creating ultrafast computers that can operate at speeds much faster than anything we have today. How? By using laser bursts to drive the fastest-ever logic gates. This breakthrough was made possible by clarifying the role […]

  • Author: Christian Kromme
kelly swanson - Why Leaders Need To Be Good Storytellers

Me to My Husband, Bill:     Bill – look! My phone is blowing UP with all these stories about people getting this flesh-eating bacteria from getting into the ocean! Bill:    You’re kidding. (Not even breaking stride in his email checking) Me:     It’s true! It’s right here. A man who’s about to lose his arm. A 12-year old who is about […]

  • Author: Kelly Swanson

Our Mission

We are your partner creating memorable and engaging experiences that go beyond the event itself.

© All rights reserved 2025. Created using VOXEL THEME