Author: Mike Walsh
‘There is no remote work for A TECH-DRIVEN WORLD POST-PANDEMIC. There is only work, THE NEW RULES’ futurist Mike Walsh said during a session on the future of the industry at the Schwab Impact conference. The pandemic has forced the working world to evolve technologically much faster than at any time in recent history, effectively […]
‘There is no remote work for A TECH-DRIVEN WORLD POST-PANDEMIC. There is only work, THE NEW RULES’ futurist Mike Walsh said during a session on the future of the industry at the Schwab Impact conference.
The pandemic has forced the working world to evolve technologically much faster than at any time in recent history, effectively rocketing it forward 10 years in 20 months.
That is here to stay, futurist Mike Walsh said Tuesday in his presentation at the Charles Schwab Impact conference. “There is going to be no return to normal,” he said. “We’re not going to get 2019 back.”
Walsh proposed three new rules for the world going forward. The first of which, is “There is no digital disruption, just digital delivery.” The second, which many now have experience with, is, “There is no remote work. There is only work.” His third rule is, “Artificial intelligence will not destroy jobs, but it will change them.”
The business models of Tesla Inc., Netflix Inc., Uber Technologies Inc., Spotify and other companies have shown a shift from products to platforms and transactions to experiences, he said.
“We are all disrupters now. If you haven’t figured out a way to embrace new technologies … are probably no longer in business today,” Walsh said.
For adults of the future who are children today, “their expectation of how the world needs to work is going to be dramatically different from that of any generation that came before,” he said.
For financial advisers, “your ability to partner with those [technology] platforms is going to be key to your success,” he said.
A big part of that is how data will be used to gain more understanding about clients’ needs in different life stages and how advice is provided, he said. By being forced to operate remotely, the world used tools that it basically had for decades, he noted. Skype, he said, has been around for 20 years, even if it is not now the go-to communication service.
“Remote work is just the beginning of a much larger revolution that is changing the nature of business itself,” he said.
Workers value the important things in life more than their jobs, and companies need to recognize that, adjusting their businesses not just for profit, but for purpose, he said.
“It’s not just about paying people well. It’s about understanding what motivates them more than anything else,” he said.
Employers should “support a culture of data, not opinions,” he noted.
With the rise of artificial intelligence, humans are becoming more important than ever in the world of financial advice, he said.
“We’ve actually seen the counterintuitive rise of the importance of human advisers and human interaction as we’ve gained greater complexity and more technology,” he said. “We’ve actually been here before.”
He referred to the industrial revolution, when many workers’ jobs changed from one manual task to another — such as from weaving textiles to maintaining the machines that took over the weaving. Cloth sales increased, and the number of people employed in that industry quadrupled, he said.
Similarly, the debut of ATMs didn’t put bank tellers out of jobs, but it did change the required skillsets for the job, he noted.
“What we’re seeing now is something much more interesting than a just a return to normal after a global pandemic,” he said. “This truly is the dawn of a new world … Now is the time for us to rethink how we engage our clients and our communities.”
This TECH-DRIVEN WORLD POST-PANDEMIC article original appeared in Investment News.
Contact Us at WeSpeak Global and follow us on Twitter
Author Profile
The articles, video and images embedded on these pages are from various speakers and talent.
These remain the property of its owner and are not affiliated with or endorsed by WeSpeak Global.
From childhood through college I found Good Storytellers, I studied music as a classically trained pianist. I took lessons from masterful teachers, practiced every week, played in recitals, and did everything a good piano student does. You could put almost any sheet music in front of me, and I could play it. There was […]
Let’s talk about being fake in the workplace… Why Fake it till you make it” mindset will boomerang / backfire and “Fake it till you make it” mindset in the workplace – why it doesn’t work Stepping up doesn’t mean “fake it” By Lizette Volkwyn, Master Coach, published author and Human Lie Detector Have […]
What’s on your resilience resume? For most people in North America, this week marks the first anniversary of the pandemic changing our lives. It started with disbelief, upheaval, and constant change and progressed to the monotony of sameness. Regardless of the phase, there has been a consistent undertone of uncertainty as to what comes next. […]
The relentless pace and uncertainty of business today is taking a serious toll on all of us. Mental Health Leadership Priority might strive to be purpose-driven, impactful and innovative, but they are often hijacked by constant crisis management and the pressure to give everyone a voice. As if that’s not enough, add in the exhaustion […]
going through the Pondoland at 04h00 I listened to the voice note from Chris, a friend of mine who had invited me to join him on a MTB ride from Mboyti to Port Edward. Having hiked and run this section a few times before I was keen to experience it by bike, a sport I […]
In the traditional sales world, Engaging and Interactive Meeting, a professional salesperson would prepare for, and focus on, commanding the room, the conversation and the sales process, and you would be prepared to maximise the chances of success at whichever stage of the sale you are because that’s how you win deals for an Interactive […]
Everyone these days seems to have a plan or AI SHOULD CHANGE, Or at least, they plan to mention it as often as possible in press releases and briefings to analysts. Paying lip service to AI is a dangerous distraction and a missed opportunity. A few may be fooled for a while – but unless […]
The Best Employees are the Ones Who Understand the Bigger Picture We often talk about the best leadership qualities, but we should be talking about the best qualities of an employee. The best employees are the ones that know their efforts contribute to something bigger than themselves. They see how their work has an […]
Our Mission
© All rights reserved 2025. Created using VOXEL THEME
