Leadership in a crisis

One of the most common buzzwords of 2022 on how to Create a Working Culture has to be the word ‘feedback’. My sense is that leaders and managers for the most part want to get better than this, and it could therefore be a major goal for 2022. As you might expect however, there’s a […]

To unlock employee motivation, you may need to change how you communicate special requests. These are things like important changes to operating processes or customer service procedures. You need people to embrace a different way of doing things. It has to be done right and it needs to be executed right away. But you notice […]

The Status Quo of Crisis Preparedness Puts You at a Disadvantage—and It’s Time For That To Change. Over the last couple of years, I’ve found myself increasingly frustrated with my industry, the crisis management profession. To put my frustration simply, the status quo of crisis preparedness and crisis management no longer suffices and, as a […]

Without exaggerating, there are literally hundreds of ways of becoming more self- aware, and hence be more Adaptable to embrace and think through opportunities and / or adversity. As a Preferred Partner in South Africa for the Six Seconds EQ Worldwide Network (in 174 countries), we talk about ‘emotions driving people, and people driving performance’. […]

The Role of a Virtual Emcee, a guide is the one steering you on the right course – a firm hand halting you from treading where you shouldn’t, and it’s the instructions researched and tested to provide you with the best results too. Therefore, a guide is also intrinsically necessary for the optimization of an […]

Clarity Certainty and Hope. Many have spoken about VUCA times, where it all becomes Volatile, Uncertain, Complex and Ambiguous. We had a large taste of it in 2008, during the global financial crash, but the Coronavirus has really challenged every nation, and every person. We will share some thoughts and insights that may help you […]

Don’t you just love when prospects ask you that question? – What Makes You Different? If you recognize the question as the true trap that it is, and you know how to deal with it, then you love it. If you don’t treat that question as the trap that it is, you’re toast.   For […]

What’s Your New Year’s Addiction? Here are 6 Simple Steps To Avoid Changing Who You Are and Instead, Changing Your Addictions. It happened for years. Too often I would come home from work, open the refrigerator, then the freezer. I’d sigh and think, “F*ck, I have no idea what to make for dinner.” Sometimes I’d […]