How to design customer experience

If you’re a sports fan like I am, this is a great time for YOUR highlight reel! March Madness launches shortly — but today, eyes are on the free agents signing new contracts in the NFL. All-day long, sports networks are showing highlight reels of a player’s performance. However, when you examine who gets paid […]

This year I am participating in the One Foot Forward Challenge to raise money for Black Dog Institute. They bring together the strength of a medical research institute and a not-for-profit organisation dedicated to improving the lives of people affected by poor mental health. Their mission is to enable mentally healthier lives through innovations in […]

Problems, obstacles or roadblocks of some kind inevitably pop up on the way to our goals. I was recently reminded of a story about a dog and rabbit that exemplifies that oftentimes, problems may not be exactly what they seem to be on the surface. It takes courage to look deeper, even though it might […]

Tani Moodley is based in Cape Town, South Africa. She is a seasoned HR Advisor with a career spanning over 20 years in mining, exploration, online marketing and financial services. Tani Moodley has produced the Vlog on Moments of Transition for WeSpeak Global. As a parent I am constantly preoccupied with the kind of world […]

Don’t you just love when prospects ask you that question? – What Makes You Different? If you recognize the question as the true trap that it is, and you know how to deal with it, then you love it. If you don’t treat that question as the trap that it is, you’re toast.   For […]

How do you motivate yourselves and others in a brand new year when you are out of oomph. Many business leaders are entering 2021 feeling rather hesitant, concerned and uncertain. 2020 was challenging in many ways and I believe that many business owners and managers had the fight of their lives to keep their businesses […]

Guide to Making Decisions can be daunting (just choosing a type of peanut butter in the grocery store can be a mammoth task), yet if we are to move forward in life and business we need to make decisions, and we need to make good ones if we are to navigate this chaotic world properly. In […]

Executives are often presented with important staffing decisions to support the ebb and flow of their business plan and to use Event Management Company vs. Internal Team. Live events, whether it be a sales meeting or incentive trip, a user conference, or product roadshow, are often the topic of debate when it comes to staffing. […]