How do you motivate yourselves…

August 19th, 1996 – A date that marked a new beginning for our family, The Value of Mail is no more! That was the day we landed for the first time in which would be our new home – Canada. I was 19 years old. In 1996, there was no social media. The Internet was […]

Be prepared for Remote Selling – How to Become A Technical Set Up Boss As any Boy Scout (or Girl Guide for that matter) knows, you should always be prepared – in fact that is the global motto for the Boy Scouts and one that I feel should be adopted by all business professionals as […]

When it comes to diversity and inclusion as a leader you need to understand one thing, you need to understand that; It is more than just activism, minorities vs the privileged, and correcting the injustices I’ve observed the efforts of many organizations and leaders when it comes to diversity, equity, and inclusion, to be more […]

My mind jumped from one random thought to the next, my heart raced, and my mouth went dry, Using Are Eustressed to fuel performance. Radio calls were being made, but I wasn’t processing what was being said. I was behind the aircraft. I was experiencing a helmet fire. In reality, I was sitting securely in […]

Wartime British Prime Minister, Sir Winston Churchill, said, “A lie travels halfway around the world before the truth has time to put its pants on.” Now, with the proliferation of social media, and twitter in particular, a lie can circumnavigate the globe before the truth even realises it’s not wearing trousers. And it took another […]

I realised everything you do is marketing after I recently stayed at a five-star hotel and found a major marketing problem lurking in the wardrobe in my room.   Upon check-in I was welcomed enthusiastically, and my membership status recognised with a room upgrade. I was even presented with a welcome gift to thank me […]

Build your leadership confidence with these 7 Ways to Be a More Confident Leader instantly-actionable tips from leadership keynote speaker and relatability expert Rachel DeAlto. In leadership, healthy confidence is key. Your team is looking to you for guidance, security, and support. But what if self-doubt is crowding out that inner boldness?   First of […]

Value is the differentiator as Great businesses are not merely built on service but exceptional service and great customer experience; and an important element of their success is the VALUE IS THE DIFFERENTIATOR they deliver to their customers.  Great businesses understand that for them to thrive and survive, they need to be constantly focusing on […]