A Guide to Making Decisions

In his book “The Five Dysfunctions of a Team,” Patrick Lencioni identifies the heart of dysfunction as a lack of trust and How to build trust. So, how do we build teams that trust each other, particularly in a hybrid environment? The first step toward achieving confident cohesion is to help your team members connect […]

Know What You Want and Success is actually fairly simple. Firstly, set a goal.  Then break it down into actionable activities.  Do the activities.  Add in some patience, resilience, hard work and discipline, and voila…..Success! Easy, right? Well, if it were that simple, we wouldn’t need an entire industry dedicated to motivation, training and coaching. […]

It’s hard to believe twenty years have passed since I was honoured and humbled to carry the 2020 Olympic Torch Hindsight to Rekindle Embers of Hope, on the day of the opening ceremonies of the Sydney 2000 Olympics; one of only 26 people before Cathy Freeman lit the cauldron in the stadium. I’d been privileged […]

The Best Employees are the Ones Who Understand the Bigger Picture   We often talk about the best leadership qualities, but we should be talking about the best qualities of an employee. The best employees are the ones that know their efforts contribute to something bigger than themselves. They see how their work has an […]

What’s Your New Year’s Addiction? Here are 6 Simple Steps To Avoid Changing Who You Are and Instead, Changing Your Addictions. It happened for years. Too often I would come home from work, open the refrigerator, then the freezer. I’d sigh and think, “F*ck, I have no idea what to make for dinner.” Sometimes I’d […]

Business success isn’t only reserved for large corporations with seemingly unlimited budgets to design customer experience. There are countless stories of small businesses that have grown to incredible heights simply by treating customers in a way that made them want to share their experience with family, friends, colleagues and on social media and encourage them […]

When I am working from home, one of my favorite places to go when I need a break is my daughter’s apiary (bee yard). I am absolutely fascinated by these amazing creatures and WHAT YOU CAN LEARN. Between their work ethic and how they function together as a colony, I think I could sit and […]

THE RISE OF THE MINI TYRANTS, we all know the type. Dress a man in a hi-vis vest, armed with a clipboard and a biro, and you’ve just built yourself a mini tyrant. You’ve licensed a tiny authoritarian to impose the rules verbatim, as he sees fit, no matter the context or circumstances. It’s worrying […]