Use purpose-driven routines to set yourself up to WIN!

New York, USA (24 March 2022) – The endangered black rhino in South Africa will receive extraordinary help from Wall Street with a new “Rhino Bond” that will only increase in value as the animal’s population increases! The pilot project has already been backed by the Washington-based lender which has issued a $150 million loan (over R2 […]

Howard Saunders, a leading retail keynote speaker was wrong. FORGET COVID. THIS IS THE KILLER VIRUS. I thought that the crescendo of hysteria that’s been festering like a planet sized boil in the wake of Trump and Brexit would dissipate once a serious crisis came along. It’s like we’d been massaging a giant zit with […]

We Made the Olympics which is the greatest contemporary symbol of human achievement, it is the platform of champions, performance and victory. It is also the single greatest platform of human endeavour, spirit and failure. The story of how Veldskoen came to the Olympics is remarkable, a true battle of will, perseverance and of course […]

As we have seen ourselves Fast Forward over the last 30 years, massive disruption has hit the $4 trillion transportation industry. Detroit has shrunk into a tiny version of its former self. Air travel has continued to go through the constant boom and bust based on the economy and jet fuel prices, and has yet […]

Vancouver, Canada  | Disembarking   On a beautiful sunny morning, the Captain brought Seabourn Odyssey alongside Canada Place in Vancouver at 7am. Long before the ship is cleared and guests are allowed to disembark, the activity begins.   A massive fuel barge is brought alongside to refuel (bunker) the ship, and the quayside is lined with […]

Business success isn’t only reserved for large corporations with seemingly unlimited budgets to design customer experience. There are countless stories of small businesses that have grown to incredible heights simply by treating customers in a way that made them want to share their experience with family, friends, colleagues and on social media and encourage them […]

How your company’s career page is deterring candidates from applying. Every employee at your company can make or break a customer’s experience. That’s why it’s so important to ensure employees not only understand your company’s story, but also how they fit into it. Why does your company exist? Is there alignment between your stated mission, vision, and […]

Kevin Gaskell seems to be meeting more and more people in business at the moment who are concerned that the economy is a bumpy ride and unpredictable.  You can certainly feel a lot of turbulence in the air; Brexit, Trump, FX rates, inflation, Russia, Middle East, fake news etc. The truth is that if you […]