Author: Juli Shulem
We all end up needing to have an Uncomfortable Conversations. We may have to share with someone our unmet expectations, disappointment, or actual annoyance. This could be with a direct report, our boss, a peer, a spouse, or maybe even a child. No one likes these situations, but we must deal with them appropriately in […]
We all end up needing to have an Uncomfortable Conversations. We may have to share with someone our unmet expectations, disappointment, or actual annoyance. This could be with a direct report, our boss, a peer, a spouse, or maybe even a child. No one likes these situations, but we must deal with them appropriately in order to address the issue at hand.
The “Sandwich Approach” concept isn’t new, but it might be new to you. It’s best used when you want to express your opinion, and deliver bad or ‘less than stellar’ news. It’s simple and based in psychology: It starts with a positive comment, then the ‘icky part/negative’ goes in the middle, followed by another positive point.
This technique can be a great way to express yourself without upsetting the other person as much through Uncomfortable Conversations. There are actually good and bad times to use this technique. It could backfire, for example, when giving feedback, particularly with direct reports. This article from Harvard Business Review explains how NOT to use the sandwich approach.
CLICK HERE TO READ THE ARTICLE
When used at the right time, it can be wonderful. Consider you need to express your feelings about a recent work re-org. You can start by saying how much you respect the company and the people you work with (positive part of the sandwich).
Next you need to share the negative, or not-so-great part of your job: the area that is upsetting or not going well (the negative, or main part of the sandwich). Lastly, end on a positive note.
This helps deliver ‘less than glowing’ news by sandwiching it with very positive comments. Be authentic – and plan ahead what you need to say so it comes out as you wish. This prevents the receiver from becoming defensive.
If you are someone who shuns from speaking up and sharing your honest feelings – this approach might be a useful one for you.
This is not to say that every situation benefits from this approach. Sometimes a very direct comment is the best way to communicate – but when it is not – this approach can offer an effective way to share what is on your mind for an Uncomfortable Conversations.
Contact Us at WeSpeak Global and follow us on Twitter
Author Profile
The articles, video and images embedded on these pages are from various speakers and talent.
These remain the property of its owner and are not affiliated with or endorsed by WeSpeak Global.
Leaders Mistake Hard Work to company growth, success or anything else. It may even lead to something on the other side of the spectrum, burnout or possibly even the end of a company or a career. Let me ask you something. Do you think companies (or careers) on the decline are working hard, or not? […]
Wartime British Prime Minister, Sir Winston Churchill, said, “A lie travels halfway around the world before the truth has time to put its pants on.” Now, with the proliferation of social media, and twitter in particular, a lie can circumnavigate the globe before the truth even realises it’s not wearing trousers. And it took another […]
Season 2 of review leadership highlights live is coming to an end with one final episode that celebrates a thrilling season of conversations, coaching sessions, and a few solos – 57 episodes in total! That’s something to celebrate. The big themes of the season are: Self-awareness Thriving through challenges Defining your leadership style with daily […]
One evening in December 1994 a life-threatening situation with a friend of mine was getting her washing off the passenger seat of her car when the door opened, a man put a knife to her throat and said, “Move over or I’ll kill you.” She moved over into the passenger seat, and even helped him […]
Unleashing the Power of Motivational Speakers: Jason Hewlett and David Allison In our journey towards personal and professional growth, we often find ourselves in need of inspiration, guidance, and a gentle push to unlock our full potential. This is where the power of motivational speakers comes into play. These dynamic individuals have the ability to […]
TAKING THE STRESS OUT OF EVERY DAY with Highly Resilient People! Every morning they wake up and say today I choose joy – consciously – and then; They observe their thinking all day and stop thoughts that create stress. They work at being present in every moment and not worry about or dwell on what […]
While The Future of Optimization has permeated our culture at large, it is Gen Z that has grown up in era when technology has enabled them to optimize everything from their sleep and their workouts to their study habits and even their intellect. Last year, I interviewed executives who work in the vitamin division of […]
I have found that running gives me time to think, running give me time to introspect and running helps me heal so WHY ARE WE RUNNING?. I have embarked on all these journeys over the past 12 years for probably two main reasons. I suppose the first is the selfish side. It’s something I love […]
Our Mission
© All rights reserved 2025. Created using VOXEL THEME
