Author: Juli Shulem
We all end up needing to have an Uncomfortable Conversations. We may have to share with someone our unmet expectations, disappointment, or actual annoyance. This could be with a direct report, our boss, a peer, a spouse, or maybe even a child. No one likes these situations, but we must deal with them appropriately in […]
We all end up needing to have an Uncomfortable Conversations. We may have to share with someone our unmet expectations, disappointment, or actual annoyance. This could be with a direct report, our boss, a peer, a spouse, or maybe even a child. No one likes these situations, but we must deal with them appropriately in order to address the issue at hand.
The “Sandwich Approach” concept isn’t new, but it might be new to you. It’s best used when you want to express your opinion, and deliver bad or ‘less than stellar’ news. It’s simple and based in psychology: It starts with a positive comment, then the ‘icky part/negative’ goes in the middle, followed by another positive point.
This technique can be a great way to express yourself without upsetting the other person as much through Uncomfortable Conversations. There are actually good and bad times to use this technique. It could backfire, for example, when giving feedback, particularly with direct reports. This article from Harvard Business Review explains how NOT to use the sandwich approach.
CLICK HERE TO READ THE ARTICLE
When used at the right time, it can be wonderful. Consider you need to express your feelings about a recent work re-org. You can start by saying how much you respect the company and the people you work with (positive part of the sandwich).
Next you need to share the negative, or not-so-great part of your job: the area that is upsetting or not going well (the negative, or main part of the sandwich). Lastly, end on a positive note.
This helps deliver ‘less than glowing’ news by sandwiching it with very positive comments. Be authentic – and plan ahead what you need to say so it comes out as you wish. This prevents the receiver from becoming defensive.
If you are someone who shuns from speaking up and sharing your honest feelings – this approach might be a useful one for you.
This is not to say that every situation benefits from this approach. Sometimes a very direct comment is the best way to communicate – but when it is not – this approach can offer an effective way to share what is on your mind for an Uncomfortable Conversations.
Contact Us at WeSpeak Global and follow us on Twitter
Author Profile
The articles, video and images embedded on these pages are from various speakers and talent.
These remain the property of its owner and are not affiliated with or endorsed by WeSpeak Global.
Moderating a online panel discussion can be really fun, especially if you and the panelists are well prepared and you create a good atmosphere. Here are my top 10 tips for you who will be a part of a panel discussion as an MC or a panelist 10 tips for a great online panel discussion […]
Sam Stewart, She survived breast cancer, an abusive marriage, financial ruin, a failed suicide attempt, body dysmorphia and much more, rises to the top and is back on her feet with purpose. If Oprah Winfrey, Brené Brown and Joan of Arc somehow managed to have a lovechild together, the result would most likely be Cape […]
“How you see yourself determines what you see for yourself, Are You Externally or Internally Driven?.” Veli Ndaba – ‘The NeuroEngineer’ Self-esteem represents an overall evaluation of oneself – the extent to which one feels positively rather than negatively toward oneself – and views oneself as a person of value and worth. Contingent self-esteem is […]
When the Chief Marketing Officer mentions brand values in the boardroom they can be treated with disdain and Why your brand needs values. Eyes roll. Disparaging glances are passed. Brand marketing mumbo jumbo. Nothing could be further from the truth. Brand values are important. They are powerful brand assets. This post explains why. Values influence […]
“Consider how hard it is to change yourself, and you’ll understand what little chance you have in trying to build your teams” – Unknown. Being a leader means you need to accept responsibility. Not only for the team but for yourself too. I have attempted to be an authentic leader, allowing my team to see […]
Hi! My name is Niki Seberini (Mind Freedom Fighter) and this is my first Getting Unstuck blog, Getting Unstuck – A Journey Within. I started “vlogging” a few years ago (video blogs) which I really enjoy. I also love the process of journaling where I get to sit with my thoughts, feelings and ideas and […]
LED performance and light technology continues to be a popular choice for corporate and private events and here are LED and Glow Performers That Will Mesmerize USA Audiences. The impressive drone light show at the 2020 Tokyo Olympic Ceremony indicates that new entertainment technology has arrived. We have researched 5 LED performer for hire in […]
A couple of weeks ago I was in Orlando for a talk and I knew the THE 3 C’S OF ELITE TALENT DEVELOPMENT. The night before I was sitting at the hotel restaurant grabbing some dinner. Out of the corner of my eye I saw that there was a basketball game on the tv at […]
Our Mission
© All rights reserved 2025. Created using VOXEL THEME
