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One of the most common buzzwords of 2022 on how to Create a Working Culture has to be the word ‘feedback’. My sense is that leaders and managers for the most part want to get better than this, and it could therefore be a major goal for 2022. As you might expect however, there’s a […]
On a recent flight, at almost every stop along the way, the airline I had chosen reminded me that I was flying with “the best” So can you over-compliment your CX. Airport signage told me…the CEO appearing on the pre-flight safety video told me…the flight attendant announcements told me…well, you get the picture. The problem […]
There are several reasons why individuals or organizations might choose to use a Speaker Bureau instead of booking keynote speakers directly. Here are a few key advantages of working with a Speaker Bureau: Extensive Speaker Network: Speaker Bureau typically have a broad network of speakers, including industry experts, thought leaders, celebrities, and motivational speakers. They […]
Over the last four weeks, I’ve elaborated on what I call the Closing the Loop with Cycle of Listening. This consists of: Step 1: Recognizing the Unsaid – Unspoken things in your culture’s organization to recognize that your people aren’t telling their entire truth. Step 2: Seeking to Understand – Leaning in to understand someone’s perspective and […]
Sharing a grand vision is important, but often employees want to know they’re being led by someone who also has two feet firmly on the ground with BEER AND BASEBALL Many years back, I sat in an audience, watching my CEO hitch up his pants in between sentences, sip from his water, and mumble about […]
When you first started your business, odds are you spent time setting goals and scheduling the components of your business plan so you can be ready to grow. But the bigger your business gets, the deeper into the weeds you go and the harder it is to prioritize these tasks. They seem “less important” […]
Yet Mr Gates’ programme itself is not inherently evil and why you can do better without slides. Ouch!’Death by PowerPoint.’ That’s the commonly used term. Jim Nelson, a man who served as a translator between the American and Russian troops in Bosnia, tells a story about the Russians watching with bemused fascination as their unlikely […]
Leading significant organizational change is hard, A Navy SEAL’s 7 Steps for Using Culture to Drive Change. Though well-intentioned, that’s why over half of major transformation efforts fail. Why? Many reasons can include but aren’t limited to a bad strategy, a weak culture lacking trust and accountability, poor communication, low levels of buy-in, change […]
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