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To unlock employee motivation, you may need to change how you communicate special requests. These are things like important changes to operating processes or customer service procedures. You need people to embrace a different way of doing things. It has to be done right and it needs to be executed right away. But you notice […]
My South Africa was not supposed to be a hit. Ingrid Jones contacted me late on a Sunday night to explain the concept and to urge me to do a ‘quick one’ for an inflight magazine. I did the piece in less than an hour and went to sleep. Next thing I heard was that […]
Do you remember THE BAIT SWITCH DOES NOT WORK and the first time you were disappointed by a large organisation? My earliest memory of corporate greed (we all have those, right?) was what I recall being a few months after Smarties Mini Eggs were launched in South Africa. As a lifelong fan of the traditional […]
Other than a brief period when I was in the Middle East, for the past 13 years I have not had an office out of which I worked. I have however, been part of teams that have worked closely together every day and Living in an online world: Virtual Collaboration and Virtual Teams One year […]
If you don’t prioritise your sleep, you are putting your health at risk. Good quality Sleep Weight Health is the diet pill we’ve all been looking for, the ultimate wrinkle cream and the secret to longevity. And guess what? — it’s free! When we think of our beds and our pillows, we often forget […]
“Technology is exponential but humans are not and can do great things, but it does not WANT to do great things – it does not want anything” says Apple’s CEO Tim Cook (a quote I have often used in my talks). Technology is a tool not a purpose – see my ‘carpenter and the hammer example’ (video). “Both […]
Take charge of your digital habits and screen time and the added pressure of being available 24/7 can make you feel trapped and unsure of where to start. Do you reach for your phone without thinking about it? Do you interrupt a conversation to click on Instagram or WhatsApp the moment you see a notification […]
We have been waiting, hoping, praying, and looking forward to Managing the Flood Gates for over a year—people are ready to meet again. Clients are sending RFPs (Request for Proposal), booking events, and are considering various cities to host their events. We are once again seeing increased interest in utilizing our DMC (Destination Management Company) services in Asheville. Clients want DMC planning time for Charlotte. They […]
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