Ready to Grow? | Go Back to the Basics

We are only as unified as our loneliest team or Disconnected Worker community members.   No one is immune to feeling lonely at work—not even the outgoing top sales associate, the customer success representative that brings her dog into the office, or the charming vice president who always declines every happy hour invitation due to “overcommitments.” Entry-level […]

Life has a such a unique way of giving us what we need (soul food) rather than what we want. Stop another dark night of the soul.   I have just come out of what can only be described as another dark soul of the night. Unable to see further than my fear and feeling […]

I realised everything you do is marketing after I recently stayed at a five-star hotel and found a major marketing problem lurking in the wardrobe in my room.   Upon check-in I was welcomed enthusiastically, and my membership status recognised with a room upgrade. I was even presented with a welcome gift to thank me […]

Care About and Challenge Each Other – The Two Keys to Team Performance I’ve been a part of lots of teams, in sports and business, and over the past 20 years I’ve had a chance to work with many high-performing teams, at companies like Google, Wells Fargo, Microsoft, Schwab, eBay, and others. I’ve also studied […]

Now that we are in the midst of the world’s largest remote work does not work experiment, it’s worth asking: what does it take to run a good virtual meeting? It is all too easy to just focus on what can be controlled and configured: security, bandwidth, platforms or devices. However, when it comes to […]

“Consider how hard it is to change yourself, and you’ll understand what little chance you have in trying to build your teams” – Unknown. Being a leader means you need to accept responsibility. Not only for the team but for yourself too. I have attempted to be an authentic leader, allowing my team to see […]

August 19th, 1996 – A date that marked a new beginning for our family, The Value of Mail is no more! That was the day we landed for the first time in which would be our new home – Canada. I was 19 years old. In 1996, there was no social media. The Internet was […]

Imagine this scenario: You are considered THE BEST in the world at your chosen profession – according to critics, peers, well known in the public – and suddenly you MUST change your career. Does this thought excite you, or terrify you? If it is YOUR choice, then it’s a great thing! If it’s doctor’s orders […]