Sharks | It's a normal day on Aliwal Shoal

On a recent flight, at almost every stop along the way, the airline I had chosen reminded me that I was flying with “the best” So can you over-compliment your CX. Airport signage told me…the CEO appearing on the pre-flight safety video told me…the flight attendant announcements told me…well, you get the picture. The problem […]

Practice These Resilient Skills to becoming a Resilient Leader When my friend Petra was diagnosed with cancer, not once, but twice, life gave her no choice but to be strong. When she went into remission for the second time, she decided she was going to wake people up to the precious gift of time. Through […]

Know What You Want and Success is actually fairly simple. Firstly, set a goal.  Then break it down into actionable activities.  Do the activities.  Add in some patience, resilience, hard work and discipline, and voila…..Success! Easy, right? Well, if it were that simple, we wouldn’t need an entire industry dedicated to motivation, training and coaching. […]

Why is a 216-year-old voluntary member-based organisation like the Cape Chamber of Commerce thriving under lockdown? It shouldn’t – when times get tough, members will look at their expenses and cut those that are ‘voluntary’. People tend to pay their utilities, because if you don’t pay, you don’t get to play. And heaven forbid we […]

Care About and Challenge Each Other – The Two Keys to Team Performance I’ve been a part of lots of teams, in sports and business, and over the past 20 years I’ve had a chance to work with many high-performing teams, at companies like Google, Wells Fargo, Microsoft, Schwab, eBay, and others. I’ve also studied […]

THE ACCELERATION OF RISK as a few months ago, the National Safety Council had me as the closing keynote speaker for their massive annual conference – and I spoke to a few thousand safety professionals on issues surrounding new, emerging, acceleration of risk.   Including a story of what happened when Rosie the Robot from […]

The role of Leadership in a crisis, Leading through and out of a crisis is not easy. The uncertainty a crisis brings can leave people feeling disorientated, overwhelmed and unable to act. Intentional leadership is key in these times and those leaders who are able to slow down, step back and challenge their perspectives and exercise […]

Start Training to Live the Real You and The Ability to Feel Confident in the Midst of Life’s Challenges Takes Practice Why is practicing for life’s challenges so important? We are biologically designed to access great stores of energy when things matter. It’s how we’ve survived as a species. Life and death circumstances require great […]