Can you over-compliment your CX team?

I am very excited today to talk about one of my favorite topics of all time, HOW TO REMOTIVATE YOURSELF. Based on the fact that I got this question twice yesterday from two separate people from two separate parts of the country means that I’ve got to address this. It’s not just how do you […]

I’m already working–virtually, of course–with clients on what comes after COVID and what the future may hold. One trend is clear: the “virtualization” of our world has greatly accelerated. Work from home, telemedicine, virtual shopping, distance learning, socializing, exercise: more activities than we might imagine will move to the virtual world during the rest of […]

Here are 3 things I have now that a 6-figure salary couldn’t give me after I left my $500,000 a year job to start my own company, and I couldn’t be happier. On paper, everything about my career was amazing. I’d become the CEO of a large company at the age of 42. In less […]

Can you imagine Say No To Revenue? It doesn’t sound right, does it? Ironically enough, that’s exactly what might be necessary to set you and your business up to achieve success. Anyone that knows chicken, has at least heard of Chick-fil-A and their famous chicken sandwiches served across locations in 48 states in the US. […]

Social media abounds with the hype and extraordinary news of Shackleton’s ship Endurance is patience concentrated being found in 3008 meters of water in the Weddell Sea, 107 years after it was smashed by ice in 1915. This discovery has deservedly grabbed global attention. “Men wanted for hazardous journey, small wages, bitter cold, long months […]

Lucy Bloom is often asked how to crack the speaker circuit by aspiring professional speakers at least twice a week, so to save you buying me a coffee, here are my top ten tips for how to get your story on the stage, paid. 1. We all have a story to TELL but are you […]

Be a Force for Good in the wake of some of the recent events in the world and in light of so much of what we’ve all been through the past few years, I’ve been finding it challenging to focus on the good stuff and Be a Force for Good, even though this is at […]

While The Future of Optimization has permeated our culture at large, it is Gen Z that has grown up in era when technology has enabled them to optimize everything from their sleep and their workouts to their study habits and even their intellect. Last year, I interviewed executives who work in the vitamin division of […]