6 #1 Habits of Highly Resilient People

How to Craft Powerful Stories that Can Drive Culture Change There is an old adage that says:   If you want to learn about a culture, listen to the stories. If you want to change a culture, change the stories.    I had a first-hand experience with this very early on in my career. The MD […]

The Mindset That Makes Me a Successful Speaker and communicating well have been integral parts of my identity for as long as I can remember. Whether it was a classroom full of my peers back in school or an auditorium full of strangers at a big event, there has always been something immensely fulfilling about […]

The Survival Guide, originally written for overworked and underappreciated public servants, offers ten checkpoints that signal burnout. After sharing this popular workshop based on the book with audiences filled with clerks, librarians, planners, firefighters, administrators, and many other municipal groups, the private sector came calling. Who cares about Public Servants and a The Survival Guide? Why? Because […]

Do your Data-Driven Marketing efforts feel like a shot in the dark? It doesn’t have to be that way.    With the power of today’s abundance of data, brands can use a measured and data-driven approach to build an agile and compelling customer experience.   According to Tiffany Perkins-Munn, Head of Data and Analytics at J.P. Morgan Chase, […]

A common problem new pilots struggle with is avoiding a PIO or pilot-induced oscillation. So how do we Stop the Cycle as We’re all familiar with the concept of overcorrecting in a car. A deer runs out, you’re driving tired, you’re near the edge of the road, and you yank the wheel the other direction […]

One evening in December 1994 a life-threatening situation with a friend of mine was getting her washing off the passenger seat of her car when the door opened, a man put a knife to her throat and said, “Move over or I’ll kill you.” She moved over into the passenger seat, and even helped him […]

Your first time as a manager is a learning experience as much as anything else and what is the best way to build trust? How do you lead your team well? Who should you hire? Where do you draw the boundaries with former colleagues who are now direct-reports? WHAT’S THE BEST WAY TO BUILD TRUST? […]

Businesses adopting a Working Remote workforce is a trend that has gained an increase of momentum this past year and for some, will continue to be reality for the foreseeable future. There are of course the obvious benefits for a remote team – no commutes for employees and lower overhead costs such as an office […]