What is #NoMatterWhat?

Value is the differentiator as Great businesses are not merely built on service but exceptional service and great customer experience; and an important element of their success is the VALUE IS THE DIFFERENTIATOR they deliver to their customers.  Great businesses understand that for them to thrive and survive, they need to be constantly focusing on […]

‘There is no remote work for A TECH-DRIVEN WORLD POST-PANDEMIC. There is only work, THE NEW RULES’ futurist Mike Walsh said during a session on the future of the industry at the Schwab Impact conference. The pandemic has forced the working world to evolve technologically much faster than at any time in recent history, effectively […]

A couple of weeks ago I was in Orlando for a talk and I knew the THE 3 C’S OF ELITE TALENT DEVELOPMENT. The night before I was sitting at the hotel restaurant grabbing some dinner. Out of the corner of my eye I saw that there was a basketball game on the tv at […]

Doing good for customers is something that is inherently right. I admire purpose-driven companies.  They have a strong commitment to a noble cause that helps them avoid the pitfalls of short-termism and significantly do good for society in some way. Whatever a company’s purpose, I believe that those with integrity ensure that the golden thread […]

THE RISE OF THE MINI TYRANTS, we all know the type. Dress a man in a hi-vis vest, armed with a clipboard and a biro, and you’ve just built yourself a mini tyrant. You’ve licensed a tiny authoritarian to impose the rules verbatim, as he sees fit, no matter the context or circumstances. It’s worrying […]

Native Americans Voices in Corporate America: Inspiring Change and Inclusivity Introduction The corporate world has increasingly recognized the value of diversity, inclusion, and fresh perspectives in today’s globalized and dynamic business landscape. Indigenous voices, often underrepresented and underheard, offer unique insights and experiences that can enrich corporate America. In this Native Americans article, we will […]

Are you guilty of multi-tasking during meetings? Unfortunately, being present during meetings, especially present-day Impactful Virtual Meeting, is so rare, I wish I could bottle and sell it. Here’s a few facts you can toss around the tele-conferencing office (Source: Prezi State of Attention Research): In any online meeting about 95 percent of the audience is probably multi-tasking. […]

Rebel technologists thrive when a couple of key environmental factors are in place The first thing is budget.  Making sure that you can find the necessary budget to be able to instil these changes is an ideal starting point. If you aren’t working towards some kind of return on investment, somewhere along the line, why should […]