What is #NoMatterWhat?

Howard Saunders, a leading retail keynote speaker was wrong. FORGET COVID. THIS IS THE KILLER VIRUS. I thought that the crescendo of hysteria that’s been festering like a planet sized boil in the wake of Trump and Brexit would dissipate once a serious crisis came along. It’s like we’d been massaging a giant zit with […]

Do You Have Blinders On? | Confirmation Bias is a term we’ve heard a lot over the last few years as science has become a debate topic and you hear qualified experts providing completely opposite interpretations on the same topic. But what role does it play in your life if you aren’t doing studies and […]

Stop shoving Do-it-Yourself Options  technology on your customer that serve you, but not them!   I drop in to my local Wells Fargo branch to get a document notarized and the teller at the counter directs me to scan the QR code on the poster nearby to get on their “digital waiting list.” I say […]

Companies are constantly adapting to provide Habits of Collaborative Leaders as the most efficient and productive work environments for the employees. The team – not the individual contributor – is the new secret for business success. U.S companies spent $12 billion on leadership development. 56% of company leaders say they will soon face a shortage […]

Rebel technologists thrive when a couple of key environmental factors are in place The first thing is budget.  Making sure that you can find the necessary budget to be able to instil these changes is an ideal starting point. If you aren’t working towards some kind of return on investment, somewhere along the line, why should […]

I have found that running gives me time to think, running give me time to introspect and running helps me heal so WHY ARE WE RUNNING?. I have embarked on all these journeys over the past 12 years for probably two main reasons. I suppose the first is the selfish side. It’s something I love […]

For many of us, robots used to conjure up images of humanoids in sci-fi movies, and we thought them to be Robots are creepy? Not at all. We need them. But now that they have become so ubiquitous, this is no longer the case.   More and more companies are embracing the robotics revolution, introducing […]

To Lead Yourself First when Elizabeth Hurley was in college in Chicago, she worked as a waitress at my favorite pizza place in the world, Giordano’s, slinging deep-dish pizzas — and also taking great care of customers and making lots of conversation. Her ease in connecting with customers prompted many people to suggest that Elizabeth […]