What Does Meetings Etiquette Look Like This Year?

From childhood through college I found Good Storytellers, I studied music as a classically trained pianist. I took lessons from masterful teachers, practiced every week, played in recitals, and did everything a good piano student does.   You could put almost any sheet music in front of me, and I could play it. There was […]

I’m already working–virtually, of course–with clients on what comes after COVID and what the future may hold. One trend is clear: the “virtualization” of our world has greatly accelerated. Work from home, telemedicine, virtual shopping, distance learning, socializing, exercise: more activities than we might imagine will move to the virtual world during the rest of […]

Do you remember THE BAIT SWITCH DOES NOT WORK and the first time you were disappointed by a large organisation? My earliest memory of corporate greed (we all have those, right?) was what I recall being a few months after Smarties Mini Eggs were launched in South Africa. As a lifelong fan of the traditional […]

Stop shoving Do-it-Yourself Options  technology on your customer that serve you, but not them!   I drop in to my local Wells Fargo branch to get a document notarized and the teller at the counter directs me to scan the QR code on the poster nearby to get on their “digital waiting list.” I say […]

Speakers in the virtual space during this pandemic we have heard the word pivot frequently. And now it’s typical to hear phrases like “all Zoomed out”. In the world of events and training we are seeing a mixture of virtual, hybrid and face to face. No one expected this pandemic. While we continue to navigate […]

At 26 years old, Tramayne Monaghan was the youngest divisional CFO for Tencent and a Top-35-under-35. He has spoken at global conferences and is a mentor to three digital businesses: Broadley Speaking, African Secret and TurnUp Music. He has launched and run various consumer mobile products such as WeChat, WeChat Wallet, VOOV, JOOX and PUBG […]

When I was in high school i realized Leaders You Dont Need To Have All The Answers, there was a teacher that had a brilliant line when he was asked a question that he didn’t know the answer to in the moment. He would state: “That is beyond the scope of this course,” with a […]

Growing threat of cybercrime? Not only to individuals but also to businesses of all shapes and sizes, across all sectors and industries. During the pandemic, incidents of cybercrime increased by an astounding 600 per cent. This makes cybercrime the fastest-growing crime in the world and companies and individuals are faced with more cyberattacks than ever […]