Pink Sheets and Milestone Marketing

On Culture and Leadership, WHAT COULD POSSIBLY BE SAFER THAN A RIGID RULE…? Can debate produce greater safety than rules? Isn’t the iron-clad rule a surer safeguard against disaster? We tend to think of organisations like NASA as having more or less the same basic character despite the passage of years. But it’s not necessarily […]

Stop shoving Do-it-Yourself Options  technology on your customer that serve you, but not them!   I drop in to my local Wells Fargo branch to get a document notarized and the teller at the counter directs me to scan the QR code on the poster nearby to get on their “digital waiting list.” I say […]

Take charge of your digital habits and screen time and the added pressure of being available 24/7 can make you feel trapped and unsure of where to start. Do you reach for your phone without thinking about it? Do you interrupt a conversation to click on Instagram or WhatsApp the moment you see a notification […]

Care About and Challenge Each Other – The Two Keys to Team Performance I’ve been a part of lots of teams, in sports and business, and over the past 20 years I’ve had a chance to work with many high-performing teams, at companies like Google, Wells Fargo, Microsoft, Schwab, eBay, and others. I’ve also studied […]

THE ACCELERATION OF RISK as a few months ago, the National Safety Council had me as the closing keynote speaker for their massive annual conference – and I spoke to a few thousand safety professionals on issues surrounding new, emerging, acceleration of risk.   Including a story of what happened when Rosie the Robot from […]

To succeed, you have to Training Others to establish boundaries.   But boundaries are only as good as your ability to communicate them.   If people don’t know your boundaries, they become ineffective and are more likely to be discarded.   Training other people on your boundaries requires learning how to say no. That doesn’t […]

11 WAYS TO LIVE with a New year. New goals. New opportunities. #NOMATTERWHAT IN 2022 Welcome to 2022. 11 WAYS TO LIVE #NOMATTERWHAT IN 2022 What separates the high-achievers that actually reach what they strive for from those that don’t? Even in the face of assuredly new challenges, limits and obstacles… I’ll tell you – […]

Social media abounds with the hype and extraordinary news of Shackleton’s ship Endurance is patience concentrated being found in 3008 meters of water in the Weddell Sea, 107 years after it was smashed by ice in 1915. This discovery has deservedly grabbed global attention. “Men wanted for hazardous journey, small wages, bitter cold, long months […]