Being A Leader Is A Choice Not A Title

In the traditional sales world, Engaging and Interactive Meeting, a professional salesperson would prepare for, and focus on, commanding the room, the conversation and the sales process, and you would be prepared to maximise the chances of success at whichever stage of the sale you are because that’s how you win deals for an Interactive […]

If you’re a sports fan like I am, this is a great time for YOUR highlight reel! March Madness launches shortly — but today, eyes are on the free agents signing new contracts in the NFL. All-day long, sports networks are showing highlight reels of a player’s performance. However, when you examine who gets paid […]

On a recent flight, at almost every stop along the way, the airline I had chosen reminded me that I was flying with “the best” So can you over-compliment your CX. Airport signage told me…the CEO appearing on the pre-flight safety video told me…the flight attendant announcements told me…well, you get the picture. The problem […]

I am very excited today to talk about one of my favorite topics of all time, HOW TO REMOTIVATE YOURSELF. Based on the fact that I got this question twice yesterday from two separate people from two separate parts of the country means that I’ve got to address this. It’s not just how do you […]

One top tip you need to maintaining a high level of engagement among all parties in any meeting is a challenge. But, doing it in a video-led environment makes the real-world challenge look like child’s play so Learn the one top tip. If you have spent any time on video calls up to now, you […]

A framework from my book Humancentric for how to create Relationship and Intelligence in businesses in the fourth industrial revolution. How do we focus more on people than technology? When we do our research behind all of the aspects of business, we need to focus on the context we are in, the relationships around that […]

To risk or not to Risk – could I cope with 12 pairs of gloves? The quandary: There’s a question on many female’s hearts and minds this week as the 29th looms ahead about whether to really pop THE question. It might also be on everyone’s hearts and minds wondering if they might be the […]

How to handle COVID-19 working from home and These Three Mindsets Will Help You Thrive During Change With all of the uncertainty everyone is facing, there are three guarantees that you should expect : 1. Everything will take longer. Conferencing everyone in, trying to call into a customer service center, or waiting in line at […]