Being A Leader Is A Choice Not A Title

WHAT MAKES A WINNING TEAM: 4 key lessons from the lion pride and the victorious 2019 RWC Springbok rugby team It was an exceptional result that captivated a nation. One year ago this November South Africa’s national rugby team, the Springboks, lifted the Webb-Ellis trophy into the Yokohama sky, winners of the 2019 Rugby World […]

Is Complacency Putting You Risk? Lessons From a Fighter Pilot Flying taught me a valuable lesson about life: complacency can cause serious problems for ourselves and those around us. In this newsletter, share a personal story about the dangers of complacency including the following topics: Complacency Consequences What leads to complacency? Signs Complacency is Creeping […]

How to Craft Powerful Stories that Can Drive Culture Change There is an old adage that says:   If you want to learn about a culture, listen to the stories. If you want to change a culture, change the stories.    I had a first-hand experience with this very early on in my career. The MD […]

I realised everything you do is marketing after I recently stayed at a five-star hotel and found a major marketing problem lurking in the wardrobe in my room.   Upon check-in I was welcomed enthusiastically, and my membership status recognised with a room upgrade. I was even presented with a welcome gift to thank me […]

An interesting story of the emergence of Ferrero and Lessons Leading to Success, the famous world company with a turnover of more than 10 billion dollars, producing popular sweets and famous chocolate eggs with funny toys inside. It all started shortly after the end of World War II in a small provincial Italian town. Michele Ferrero […]

I’m not going to pretend that this is easy stuff for Second Best, especially given all the uncertainty in the world. Over the course of the last three weeks, as corporate America has made the transition from meetings in conference rooms and common spaces to Zoom calls and other online sessions, I’m struck by the […]

The Essence of Business is People , each and every business needs people to service and most of them are geared towards offering a product and or service to people. So therefore the foundation of any great business lies in the People Engagement and Growth strategy. There is an illusion that technology and apps will […]

“I’m getting angry at myself just practicing these things and why Your Team Isn’t Listening !” The comment by a business owner in my leadership training session caught me off guard. When I asked him to explain, he responded with, “I know the value of listening, but I won’t take the time to do it […]