Being A Leader Is A Choice Not A Title

Leaders Mistake Hard Work to company growth, success or anything else. It may even lead to something on the other side of the spectrum, burnout or possibly even the end of a company or a career. Let me ask you something. Do you think companies (or careers) on the decline are working hard, or not? […]

Why is a 216-year-old voluntary member-based organisation like the Cape Chamber of Commerce thriving under lockdown? It shouldn’t – when times get tough, members will look at their expenses and cut those that are ‘voluntary’. People tend to pay their utilities, because if you don’t pay, you don’t get to play. And heaven forbid we […]

The Dos and Don’ts of Handling Courageous Conversations at work or in your personal life that needs to happen that you keep putting off? We all face difficult conversations that need to be handled, but we all dread them. We can call these ‘Courageous Conversations’ because they oftentimes require so much courage to handle. In […]

Business success isn’t only reserved for large corporations with seemingly unlimited budgets to design customer experience. There are countless stories of small businesses that have grown to incredible heights simply by treating customers in a way that made them want to share their experience with family, friends, colleagues and on social media and encourage them […]

An observation on kitchen size and what is the best. The house we live in is on the market and people are coming to view it. The kitchen is quite small and some potential buyers have commented on the size, with a sigh. When I thought about this I remembered how in our previous home, […]

Last month, something happened to me at an event that hasn’t happened in well over a decade and How to Overcome the Fear of Public Speaking.  I wish it were something cool like audience members throwing money and candy at me as they cheered “Bravo!” and “Encore!”  But that’s never happened, and probably never will.  […]

Problems, obstacles or roadblocks of some kind inevitably pop up on the way to our goals. I was recently reminded of a story about a dog and rabbit that exemplifies that oftentimes, problems may not be exactly what they seem to be on the surface. It takes courage to look deeper, even though it might […]

Can you imagine Say No To Revenue? It doesn’t sound right, does it? Ironically enough, that’s exactly what might be necessary to set you and your business up to achieve success. Anyone that knows chicken, has at least heard of Chick-fil-A and their famous chicken sandwiches served across locations in 48 states in the US. […]