Jason is one of the leading thinkers, consultants, strategists and educators in the emerging world of social media marketing.
Jason Falls is a leading digital strategist, author, speaker and thinker in the digital and social media marketing industry. He is an innovator in the conversation research segment of social analytics, having published the first-ever Conversation Report in 2012.
He is the editor of SocialMediaExplorer.com, one of the web’s most widely read social media marketing blogs, and founder of ExploringSocialMedia.com, a learning community focused on providing education and counsel for those needing help with digital and social media marketing.
An award-winning strategist and widely read industry pundit, Falls has been noted as a top influencer in the social technology and marketing space by Forbes, Entrepreneur, Advertising Age and others. A 2014 Forbes article named him one of 10 business leaders all entrepreneurs should follow on Twitter, along side Richard Branson, Mark Cuban, Tom Peters and Tony Hseih.
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Success means waking up everyday happy to go do what you do. It’s not defined by money or status. It’s defined by peace of mind. If I like getting up and going to work, feel like I’m contributing to something bigger than me, getting adequate time and allowance to prioritize my family when necessary, I’m successful. All the rest is gravy.
My biggest driver is the parental notion that I want to provide more for my children than was provided for me. While I grew up firmly planted in the middle class and was never without necessities, I also grew up in a small town where social cliques ruled the day.
If you didn’t have the right clothes, car or house, you weren’t accepted. That had a profound effect on how I view the world. I’ve always just wanted to provide for my children at a level that they were never in the group of not accepted.
Honestly, I’m sure that drive is very superficial and immature, but it’s programmed into me like a bug that can’t be fixed.
Good and great is really a fine line and subjective. I think the people who are great at what they do are just more passionate and naturally inclined to do it. There’s a big difference between being able to do something and loving doing it.
I can build spreadsheets and balance budgets and work in numbers all day, but I loathe that kind of tedious work. Similarly, my accountant can get up on stage and do a talk that informs and entertains a crowd, but she’d be miserable doing it.
Greatness is more predictable if you put someone in a role where they not only can do the job, but they love doing the job, too.
If anything, my strength is lack of fear of being bold. I’m a risk taker and a rebel by nature. So leaving a good job for a high-risk opportunity feels good to me.
Throwing out an idea that I know will be unpopular just to get the conversation started and push the thinking feels good to me. I’m not afraid to admit I’m wrong, not afraid to fail and not afraid to be the bad guy.
So I’ve developed a line of thinking in many situations that forces that behavior, but in a manner that is helpful.
When I’m in a brainstorming session for a client, I intentionally throw out the most ludicrous ideas I can think of because I know it will push everyone to think bigger and better, while giving them some parameter of where not to go.
When I’m interviewing someone and they give a sterile, stock answer, I say, “Okay, now why don’t you answer the question instead of avoiding it,” because I know it will force them to think harder.
When someone asks my opinion, I don’t sugar coat it because I know the hard truth sometimes makes the idea better in the long run.
The best how-to advice for this notion is simply this: Listen to that voice in the back of your head that starts his/her sentences with, “But …”
Have fun and be kind. That’s actually the comment policy I implemented on my blog years ago. If you can’t do those two things, I don’t want you around.
Those principles broadly define more specific behavior, too. I hold honesty, transparency, integrity and loyalty in high esteem for myself and others. That falls under the be kind principle, in my book.
I also value laughter, irreverence and the ability to swim against the flow if need be, which is a lot of fun. All of that can be done while being kind.
You don’t have to be an asshole to be irreverent. Perhaps that’s another quality I’ve figured out over the years of value.
The most valuable lesson I think I’ve learned is that no matter how bad things seem, good people always land on their feet. I’ve been out of work, told I wasn’t good enough, turned down by an important prospect, made costly mistakes that affected whether or not people wanted to work with me … and every single time I’ve thought, “Well, I guess I have to flip burgers now,” I’ve found a way to recover and grow.
A recent situation found me at a company where there were likely layoffs impending and all my co-workers were worried. I just kept saying, “Good people land on their feet. This too will pass.” And they did and it did.
I face self-doubt everyday. There’s a bit of impostor syndrome that comes from growing up in a small town and being told you don’t belong with the cool people. The impostor syndrome is where you constantly feel like you aren’t good enough, smart enough, etc.
You keep thinking you’re going to be found out as a fraud and that all the accomplishments and successes you’ve had are somehow tainted or have been blown out of proportion.
But I’ve learned over time that there’s no reason to fear trying. Self-doubt will always be there. Fear doesn’t have to be.
So I continue to work hard, reach higher, try more. Until someone locks me up and says, “You don’t belong here,” I’m going to at least act like I do. Apparently, enough people believe it too. I’m still kickin’.
That’s a good question. I think when I’m feeling in a funk or not capable of writing, doing the work, etc., I’m pretty good about stepping back and letting the moment pass.
I’ve also found that if I put myself in modes of operation — sometimes it’s environment, sometimes it’s the music I’m listening to — I can quickly get back on track. More often than not, when I’m looking for inspiration in writing, I need to go sit in a coffee shop. People watching helps me think. That’s one example.
I’m a big fan of stand-up comedy. One day, I may even be brave enough to try it myself, but I love watching a good comic craft a story and make me laugh. It keeps me light and fun and thinking and puts me in a good mode to be productive.
I’m also big on intellectual stimulants. Blogs typically don’t do it and social media channels aren’t even close. So I try to read more traditional media coverage of the news of the day and rely on the more experienced, trained journalists as resources for my knowledge.
I’d love to achieve a financial standing at some point to be able to just write full-time without needing to work otherwise.
Maybe it’s a fiction book that takes off, maybe it’s winning the lottery … I’d just love to get up everyday and write my own prose rather than constantly having to write for work-related purposes.
Don’t get me wrong: I enjoy the writing either way, but I’d love to just write my own books and the like at my own pace without having to bow to other’s deadlines, etc.
Anthony Robles is a wrestler who won the 2010-11 NCAA individual wrestling championship in the 125-pound weight class despite being born with only one leg. He is the author of the book Unstoppable: From Underdog to Undefeated: How I Became a Champion and also a motivational speaker. Anthony Robles Key Talent | I would say that […]
“Let me help you create an unforgettable experience at your conference.” As an experienced keynote speaker, Vinh Giang TLP knows that what transpires on stage is not about him. It’s 100% about the audience. It’s about the life-changing lessons he’s been so fortunate to learn along the way and sharing them in a manner that […]
Alasdair Harris is a marine ecologist with an unhealthy obsession for corals and has spent the past decade developing conservation initiatives in the Indian Ocean. Alasdair is recipient of the IUCN World Conservation Union’s Young Conservationists Award, winner of the Conde Nast Environment Award, an Ashoka Fellow, and a passionate ambassador of Australia’s penguins. His […]
Ian Gabriel is a South African film and commercials director based in Cape Town, South Africa. He directed the film Forgiveness starring Arnold Vosloo, which treats the theme of forgiveness in post-apartheid South Africa. His 2013 film Four Corners was selected as the South African entry for Best Foreign Language Film at the 86th Academy […]
Shep Hyken Legacy Project is a customer experience expert and the Chief Amazement Officer of Shepard Presentations. He is a New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession. Shep works with companies and organizations who […]
Conrad Koch is one of South Africa’s most in demand comedy talents. He combines hilarious comedy with world-class puppetry, and has done so for over fifteen years to local and international acclaim. Conrad was the winner of the 2010 Entertainer of the Year award, and of a 2012 Standard Bank Ovation Award from the National […]
Stefan Antoni is South Africa’s very own “Howard Roarke” – creatively brilliant, outlandishly bold and prolific. He is today, without doubt, one of the most formidable and most decorated architects that South Africa has produced in recent times. Together with his partners and colleagues at SAOTA, he has continued to stretch the boundaries of creative […]
South Africa is blessed to have the passionate and hugely inspiring John McInroy as one of her major MISSION MEN. With a heart for supporting primary education as a means to empower South African people, and address the significant inequalities the majority of South Africa still contend with, he founded “Red Socks Friday”, a movement […]
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