Aki Kalliatakis

Travels From:

  • Johannesburg, SA

Fee Range:

  • Fees: R35,001 - R50,000


Video 1

Aki Kalliatakis belongs to these Categories

Aki Kalliatakis is a Professional speaker on customer care, customer sales and a conference speaker. He spent much of his time developing and presenting numerous courses for managers and supervisors in these various organisations. Aki Kalliatakis is the founder and Managing Partner of The Leadership LaunchPad, a business focused on consulting and training in customer […]

Aki Kalliatakis is a Professional speaker on customer care, customer sales and a conference speaker. He spent much of his time developing and presenting numerous courses for managers and supervisors in these various organisations.

Aki Kalliatakis is the founder and Managing Partner of The Leadership LaunchPad, a business focused on consulting and training in customer loyalty and customer care for almost 32 years. His degree in psychology gave him the basis for understanding people issues at work, and – after working in various positions in a number of industries – he now focuses exclusively on helping clients improve their customer management capabilities.

The major goals of this work include acting as a guide to clients for creating the architecture, infrastructure, capability, and culture for customer profitability and loyalty. This includes a proprietary diagnostic instrument from which a company’s strategy will emerge.

Aki Kalliatakis is often invited to do keynote talks at local and international conferences, and conducts seminars and workshops for many global blue chip clients. As a keynote speaker, Aki dispenses practical advice for delighting customers, and his passionate, humorous and entertaining style reflects his childhood dream of playing in a rock band – a dream which he has not completely abandoned just yet!

In addition, as a “closet academic,” Aki lectures on various MBA and Executive Development Programmes at a number of local and international business schools like UCT Graduate School of Business, Wits Business School, Duke, (USA,) and Henley Business School.

Aki Kalliatakis | Amazing Customer Service

While Aki Kalliatakis prefers to customise every presentation for the audience’s needs, his expertise lies in helping companies and people to achieve their best potential. As such he develops talks around the achievement of organisational success with customers, but knows that it goes far beyond the platitudes often shared by executives.

He can help all audiences to obtain insight into why taking care of customers is so important, what needs to happen from the customer’s perspective, and how every person in the company can play a role through their actions.

For managers, getting the best from their teams, or Turning Ducks into Eagles is about making sure that every person is not only able, but also willing and allowed to be the best they can be. How do create powerful habits in your culture without demoralising your team?

For people who work with customers every day, there are many skills and attitudes that help them discover The Magic in YOU! His most popular presentation is Delight Your Customers, and when it comes to dealing with issues when customers are unhappy, angry or experiencing difficulties, he shows how to Turn Terrorists into Angels.

In This is Radical Marketing, he shows how the world of innovative marketing and navigating to the uncharted, unexplored, unexpected areas of customer experience can be where a business’s future lies.

Most recently, as Aki Kalliatakis approaches the traditional retirement age of 65, he has put together a really funny presentation on The Confessions of a Never-to-Retire Mad Man. In this he shares the lessons he has learned in the past forty years, and challenges conventional thinking to describe the true reality of business.

He has also learned that the future of business lies primarily in the internet, so in his presentation Breaking Orbit, Click by Click, he examines the ways in which every business, large or small, can create unbelievable levels of customer loyalty.

Whether you seek to boost the morale or build the skills of everyone at all levels in your company – from salespeople, call centre agents, cashiers and tellers, receptionists, credit controllers, security guards, front-line staff as well as those in the back office support.

Aki Kalliatakis has addressed hundreds of thousands of delegates from Tehran to Toronto, from Gaborone to Georgia, from Durban to Dubai, and from Mali to Malaysia – with rave reviews. And the best new is that most of these are from young people who say this is the first time they see an old Baby Boomer that “gets it.”

Contact Us at WeSpeak Global and follow us on Facebook

Send an enquiry to Aki Kalliatakis

Similar Speakers for consideration

  • 5 (4 )
Dr. Justin Cohen

Dr. Justin Cohen is an esteemed bestselling author and globally renowned speaker, acclaimed for his profound insights into human transformation. With a rich background in personal development, he has hosted numerous television shows and earned induction into the prestigious Speaker Hall of Fame. Armed with a doctorate in human transformation from Middlesex University, London, Dr. […]

  • Johannesburg, SA
Kgadi Mmanakana

Kgadi Mmanakana is a seasoned Strategist, Keynote Speaker, Motivational Speaker, Author, and Facilitator whose mission is laser-focused on empowering leaders and businesses to attain a Competitive Advantage through courageous leadership and bold cultural shifts. With a compelling vision to catalyze innovation, navigate disruption, fortify business resilience, and elevate employee engagement and morale, Kgadi emerges as […]

  • Johannesburg, SA
Femi Adebanji

Femi Adebanji is a sought-after international customer service speaker and organisational excellence speaker focusing on Leadership, Change, and Motivation. A passion for helping organisations transform their service excellence levels, build truly customer centric cultures, create high-performance business cultures and evolve into brands of distinction. With over 15 years of business leadership and customer strategy experience, […]

  • Johannesburg, SA

Grant Driver is a master at people engagement and communication, making the person (or people) he interacts with, feel that they are unique and special. Grant Driver has dedicated his life to facilitating the success of others, he works in diverse industries and numerous Organisations in the areas of people engagement, personal branding, inspirational leadership, communication […]

  • Johannesburg, SA
Samantha Hillion-Burns

The founder and MD of Brilliance, Samantha Hillion-Burns is dedicated to helping companies around the world become more successful at and by proactively looking after customers’ best interests. Passionate about her clients, Samantha provides effective customer experience tools, practical advice and inspirational training.  Having over 25 years’ executive experience in the field of keeping customers (including […]

  • Johannesburg, SA
The profiles and images embedded on these pages are from various keynote speakers and talent.

These remain the property of its owner and are not affiliated with or endorsed by WeSpeak Global.

Fee ranges where listed on this website are intended to serve as a guideline only.
Please note fee ranges are in local currency to where they reside. If you would like their “International” rates please contact us at WeSpeak Global.
All talent fees exclude local taxes, travel and accommodation where required.

Fees are subject to change without notice and often vary based on a number of factors, including: schedule, timings, script writing, rehearsals, location, and other factors.
Please contact us with your specific event details and requirements below, and we would be delighted to provide you with a more bespoke quote.

We are actively working to have our profiles current with Keynote Speech titles, and Summaries.

Some Speakers do not have a set title or summary for their topic lists. Instead they customize for each. Other speakers only do moderated conversations.

If you do not see content here, please contact us.

We also have ample information off line that we can share as some do not want to have visible profiles and as such these are hidden pages.

Or in the event we do not have the information, we can contact the speaker to provide and share.


© All rights reserved 2024. Created by Hesketh Media LLC

1902 Wright Place, Carlsbad, CA, 92008