[rank_math_breadcrumb]

The Modern Customer Podcast

Excerpt

Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies in her Modern Customer Podcast Channel. Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of […]

Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies in her Modern Customer Podcast Channel.

Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of people each week conveying a message of how we make people feel – in business and in life – matters.

The Modern Customer Podcast

Her weekly show explores how businesses can make customers’ lives easier and better, featuring experts that provide simple, tangible advice you can immediately apply at your own organization.

Today’s customers have the luxury of choice. The answer is simple; choose customer experience and customers will choose you. Learn how to put a stake in the ground on customer experience by tuning into The Modern Customer Podcast each week with Blake Morgan.

Blake Morgan is a leader in customer experience. She is a keynote speaker and customer experience futurist and author of two books on customer experience. She’s a board member of customer service AI software Minerva.

Her bestselling second book is called “The Customer Of The Future: 10 Guiding Principles For Winning Tomorrow’s Business” (HarperCollins), identified by Business Insider as one of the top 20 books executives are reading to deal with COVID-19.

In 2021 the book won a top 5 spot on Book Authority’s list of the “Top 100 Future Of Technology Books of All-Time.” She was called one of the top 40 female keynote speakers for 2020 by Real Leaders Magazine. Her first book was “More is More: How The Best Companies Work Harder And Go Farther To Create Knock Your Socks Off Customer Experiences.”

Contact Us at WeSpeak Global and follow us on Twitter

Podcast Video

Similar to The Modern Customer Podcast

Carey Lohrenz

Welcome to My Office with Carey Lohrenz is a podcast designed to help you conquer fear, manage uncertainty, and thrive in an age of overwhelming chaos. As one of the US Navy’s first female F-14 Tomcat fighter pilots, and author of two WSJ and USA TODAY bestselling books, Carey meets with renowned experts— brilliant CEOs, […]

  • Host: Carey Lohrenz
Cal Fussman

As a bestselling author and podcast host of Big Questions, speaker and one of the greatest interviewers of this generation, Cal Fussman has sat down with some of the world’s most influential individuals: Muhammad Ali, Mikhail Gorbachev, Serena Williams, Jeff Bezos, Jack Welch, John Wooden, Al Pacino and hundreds of others, digging deep into their […]

  • Host: Cal Fussman
Brent Lindeque

The Good Things Guy Podcast is on a mission to change what the world pays attention to. Brent Lindeque believes there’s good news all around us & the 100’s of stories he receives every day are his proof. A personal crusader on a mission to empower through the power of positive thinking, Brent Lindeque has […]

  • Host: Brent Lindeque
The Restaurant Marketing Podcast

Through The Restaurant Marketing Podcast listen How do multi-unit brands successfully market at the location level? You can buy ads on TV, you can post to social media, you can send an email blast … but are these effective in a 3 mile radius around the store? This conversation will give you insights on how […]

  • Host: DAVID CIANCIO
Ken Okel

The 2 Minute Takeaway Podcast gives you easy to implement tips that will improve your productivity, performance, and profits, Professional Speaker, Author, and former broadcaster, Ken Okel, understands what it’s like to feel overwhelmed at work. Ken Okel laughed years ago when a potential employer described him as being “too versatile,” to hire. Rather than […]

  • Host: Ken Okel
WS Logo 512

The MindBodyBrain Project host Paul Taylor, a Neuroscientist, Exercise Physiologist, Nutritionist and PhD student in Psychology, interviews experts from around the world on cutting edge research and practices related to improving your mind, body and brain to become your best self. A former British Royal Navy Aircrew Officer, Paul is a Neuroscientist, Exercise Physiologist and […]

  • Host: Paul Taylor
David Horsager

In The Trusted Leader Show, Global Trust Expert, Trust Expert in Residence at High Point University, Wall Street Journal bestselling author, and CEO David Horsager sits down with influential leaders from around the world to discuss their leadership style and the strategies and lessons they have learned throughout their careers. Join us as we assemble […]

  • Host: David Horsager
Terence Mauri

Hack The Future is for anyone who wants to reimagine the world as we know it. Each month, Hack Future Lab founder, best-selling author and global nomad, Terence Mauri, will unpack the human stories behind pioneers, future shapers and visionaries whose ideas rewrite the rules and challenge the world as we know it. Hack The […]

  • Host: Terence Mauri

Our Mission

We are your partner creating memorable and engaging experiences that go beyond the event itself.

© All rights reserved 2025. Created using VOXEL THEME