BEER AND BASEBALL LEADERSHIP TOOLS

Aerial warfare of a whole different flavour has hit the open skies. Anti “Flying Pineapple” technology implemented by various private companies has become a thorny issue for the world’s biggest online retailer, Amazon furious about the use of anti-“Flying Pineapple” technology. Disclaimer: This article is a forecast of a possible future and should not be […]

I’m already working–virtually, of course–with clients on what comes after COVID and what the future may hold. One trend is clear: the “virtualization” of our world has greatly accelerated. Work from home, telemedicine, virtual shopping, distance learning, socializing, exercise: more activities than we might imagine will move to the virtual world during the rest of […]

A sales slump is a time in which a sales pipeline loses its momentum, leads slow down, or stop coming in altogether, opportunities that are already in play begin to stagnate, and deals that we were sure to win we either lose to a competitor or to a lack of decision-making readiness from the customer. […]

On a recent flight, at almost every stop along the way, the airline I had chosen reminded me that I was flying with “the best” So can you over-compliment your CX. Airport signage told me…the CEO appearing on the pre-flight safety video told me…the flight attendant announcements told me…well, you get the picture. The problem […]

Value is the differentiator as Great businesses are not merely built on service but exceptional service and great customer experience; and an important element of their success is the VALUE IS THE DIFFERENTIATOR they deliver to their customers.  Great businesses understand that for them to thrive and survive, they need to be constantly focusing on […]

Companies are constantly adapting to provide Habits of Collaborative Leaders as the most efficient and productive work environments for the employees. The team – not the individual contributor – is the new secret for business success. U.S companies spent $12 billion on leadership development. 56% of company leaders say they will soon face a shortage […]

Be a Force for Good in the wake of some of the recent events in the world and in light of so much of what we’ve all been through the past few years, I’ve been finding it challenging to focus on the good stuff and Be a Force for Good, even though this is at […]

Leadership Hack: How Sticky Notes Can Help Your Career Sticky notes have been my savior. And I don’t mean in a “don’t forget the milk” kind of way. True, sticky notes are great for grocery lists, but what I’m talking about here is how a few small squares helped me become a better leader, and […]